SUPV COLLECTIONS

Company: Cooper University Health Care
Location: Camden
Posted on: September 21, 2022

Job Description:

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description

• Supervise Collection Specialist staff
• Interview and participate in hiring of qualified staff members
• Complete staff performance evaluations and develop improvement plans when needed
• Coordinate the daily activities of staff, ensuring equitable distribution of work
• Track team and individual productivity and provide feedback to staff and management
• Conduct Quality Assurance audits providing feedback and identifying opportunities for improvement
• Monitor, review and report on aging inventory
• Identify claim denial and edit trends and escalate to management
• Continually monitor operations and workflow for productivity improvement opportunities
• Provide regular updates to business operations leadership
• Ensure accounts are being resolved according to departmental best practices
• Ability to work effectively with departmental leaders and external customers
• Act as a role model to staff in providing excellent customer service
• Work with various insurance carriers to ensure accurate and timely paymentsTrain new employees on job functions, policies, procedures, tools and systems
• Identify training and development needs of staff and coordinate efforts to ensure team members are current in process knowledge
• Hold staff accountable to Human Resources, Corporate Compliance and Departmental standards Experience Required 3 - 5 years billing/patient accounting experience preferred. 3+ years of proven work experience in a supervisory or leadership role preferred. In-depth knowledge of performance metrics and revenue cycle in a healthcare setting preferred. Education Requirements High School Diploma or Equivalent required, some college preferred

Keywords: Cooper University Health Care, Camden , SUPV COLLECTIONS, Accounting, Auditing , Camden, New Jersey