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Front Desk Receptionist

Company: Vein & Vascular Institute
Location: Camden
Posted on: November 22, 2021

Job Description:

Job description Front Desk Medical Receptionist Basic FunctionResponsible for greeting incoming patients and visitors, answering busy phone system, filing, perform data entry and complete other various front office duties in a fast paced, customer-oriented, clinical environment in accordance with practice guidelines.Responsibilities

  • Schedule new patients for appointments, recall appointments, confirm scheduled appointments and monitor 'no-show' appointments in an efficient and productive manner
  • Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person, and retrieve calls from answering service. Always be conscious of having a pleasant phone voice and an upbeat attitude with all patients - patients are our priority.
  • Greet and identify patients and visitors with a smile as they enter the office in reference to the daily schedule and obtain all required documentation
  • Provide and collect all necessary patient information and documentation. Request and/or scan appropriate insurance cards and identification cards. Review all forms for completion and refer patients to the website for remote access to forms. Verify that all consent forms are signed, dated and witnessed appropriately prior to procedures. Provide patients with separate document to collect email addresses for email blasts. Enter all patient demographics in EMR accurately, prepare charts and monitor daily patient flow with a team-oriented attitude
  • Daily financial responsibilities include collecting applicable outstanding balances or new payments, reconciling front desk financial transactions with a high degree of accuracy, and batching out credit card machine
  • Verify insurance eligibility, retrieve referrals and/or test results from other physician offices and facilities for physician and ultra-sonographer
  • Travel to satellite offices weekly to act as medical receptionist for scheduled office hours
  • Maintain a neat and organized waiting room and escalate any patient complaints to supervisor
  • Maintain strict confidentiality and adherence to HIPAA and OSHA guidelines
  • Promote practice in a positive manner
  • Perform other related duties as assigned*Skills
    • Polite, upbeat, and professional attitude when dealing with patients and co-workers
    • Excellent oral and written communication skills
    • Telephone Etiquette
    • Proficient data entry skills
    • Math Aptitude
    • Ability to multi-task seamlessly
    • Good time management skills
    • Must be energetic and a team player
    • Must have an understanding of medical insurance; including practice participation and member benefitsEducation
      • High School Diploma or Equivalent RequiredExperience
        • Only candidates with a minimum of one year medical office front desk clerical experience will be considered.*The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Charles L. Dietzek, D.O., P.C. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Job Type: Full-timePay: $15.00 - $17.00 per hourBenefits:
          • 401(k)
          • Dental insurance
          • Flexible schedule
          • Health insurance
          • Life insurance
          • Paid time off
          • Vision insuranceSchedule:
            • 8 hour shift
            • Day shift
            • Evening shift
            • No weekendsCOVID-19 considerations:Only patients are allowed in the office, unless an interpreter is needed, or the patient is elderly in need of assistance. Masks must been worn at all times in the office.Education:
              • High school or equivalent (Preferred)Experience:
                • Medical receptionist: 1 year (Required)
                • Medical terminology: 1 year (Preferred)
                • Computer skills: 1 year (Preferred)Work Location: Multiple Locations

Keywords: Vein & Vascular Institute, Camden , Front Desk Receptionist, Administration, Clerical , Camden, New Jersey

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