CamdenRecruiter Since 2001
the smart solution for Camden jobs

Senior Vice President- Chief Experience Officer

Location: Camden
Posted on: February 22, 2021

Job Description:

Senior Vice President- Chief Experience OfficerApply Job ID 53671 Job Type Full Time Shift Day Specialty Leadership Short Description

The Chief Experience Officer is responsible for developing, leading, monitoring and modifying the overall organizational approach toward improving the experience for our patients/families, engaging our physicians, APP and team members and promoting a culture of excellence within the health system. The key responsibilities will be to achieve measurable results; identify improvement priorities based on relevant patient experience data; improve workflows that prevent easy navigation across care processes; understands the pain and gain points that limit experience and how to address; participate in digital and marketing strategies (mobile first) and partners with the Chief Human Resources Officer to develop strategies to accelerate team engagements. The SVP will lead Patient Relations, Volunteers, Pastoral Care and Hospital-based Welcome Desk teams. In addition- the executive will provide oversight of the Access Center Journey road map developed with key stakeholders and follow established Guiding Principles for Future-State Models. The SVP will lead organizational-wide efforts to expand, modernize and optimize the Patient Access operations and Access Business Services. The Executive will provide strategic leadership for organization-wide analytics efforts aimed at enabling the organization to increasing value from existing data assets. The leader will provide the overall strategic direction for data management, reporting and analytics as well as the advisory services necessary to facilitate the proper interpretation and use of the information disseminated.
Special Requirements

Education: Master's degree in Healthcare, Business Administration, Data Science or closely related field required Experience: 7-10 years of leadership experience in a complex multi-entity healthcare system with extensive interactions with all levels of management and staff Five or more years of progressive experience in leading cross-functional teams and enterprise-wide programs; and working effectively in a matrixed organization through influence Comprehensive knowledge of initiating, driving and sustain improved patient/customer satisfaction/experience and an understanding of patient access metrics & strategy Able to demonstrate a proven track record as an organizational change agent Proven data literacy- ability to describe business use cases, data sources and analytical approaches as well as the ability to translate between executives, operations and Information Technology stakeholders Apply Search for a category, location, or category/location pair, select a term from the list of suggestions, and click "Add". Category Location

  • Professional, Camden, New Jersey, United States Remove Physician Referrals and Appointments:800.8.COOPER (800.826.6737) This website is for informational purposes only and not intended as medical advice or a substitute for a consultation with a professional healthcare provider.

Keywords: COOPER PEDIATRICS, Camden , Senior Vice President- Chief Experience Officer, Executive , Camden, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Sr. Product Manager - Ad Platform Commercialization
Description: Job Summary:DMED Ad Platforms is responsible for delivering global adverting technology solutions for Disney's Linear and Addressable channels, brands and streaming services. With unmatched scale, premium (more...)
Company: Disney Media & Entertainment Distribution
Location: Hempstead
Posted on: 03/4/2021

Restaurant Manager
Description: Overview: When working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home. You'll be Pleasing People with our
Company: Cracker Barrel Old Country Store
Location: Lancaster
Posted on: 03/4/2021

Senior Manager - Project Management Office
Description: Marsh McClennan is seeking candidates for the following position based in the Hoboken OfficeSenior Manager Project Management Office - Corporate Information Solutions TeamWhat can you expect The Senior (more...)
Company: Marsh and McLennan
Location: Hoboken
Posted on: 03/4/2021

Sr. Finance Compliance Manager, EFD
Description: Job Description br br Johnson Johnson is currently recruiting for a Senior Finance Compliance Manager in the Enterprise Finance Design group. This position is responsible for supporting the Global (more...)
Company: Johnson & Johnson
Location: New Brunswick
Posted on: 03/4/2021

Senior Director I, Software Engineering (Store No8 - Assistant General Manager, Perpetual Inventory)
Company: Patelco Credit Union
Location: Hoboken
Posted on: 03/4/2021

Assistant Manager
Description: In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more (more...)
Company: Arby's
Location: Vineland
Posted on: 03/4/2021

Director - Projects
Description: Sorry--- The job you are trying to applied for has been filled Maybe you would like to consider the Categories below : Equal Employment Affirmative Action Policy: Cognizant is an equal opportunity employer. (more...)
Company: Cognizant
Location: Hoboken
Posted on: 03/4/2021

Vendor Management Specialist
Description: The Vendor Management Specialist is responsible for coordinating vendor relationships and Third-Party oversight through the on-boarding/off-boarding process.Responsibilities
Company: Valley Bank
Location: Wayne
Posted on: 03/4/2021

HVAC Sales Manager
Description: A top-tier HVAC company in Long Island, New York is seeking multiple outside HVAC Sales Managers for their Long Island Territories. br This is a permanent position. It will
Company: Social Capital Resources
Location: Hempstead
Posted on: 03/4/2021

Director of Clinic Operations and Provider Relations
Description: Director of Clinic Operations, Moun Vernon, OR Excellent client in Eastern Oregon seeks a seasoned experienced Director of Clinic Operations and Provider Relations.
Company: MGMA
Location: Mount Vernon
Posted on: 03/4/2021

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Camden RSS job feeds