CamdenRecruiter Since 2001
the smart solution for Camden jobs

Senior Manager, Business Analysis

Company: American Water
Location: Camden
Posted on: April 5, 2021

Job Description:

Career Opportunities: Senior Manager, Business Analysis (99718) Requisition ID--99718-----Posted--03/30/2021-----Technology & Innovation-----NJ-----Camden-----Full Time - Regular Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 6,800--dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46--states. To learn more about American Water and--additional--career opportunities, visit www.amwater.com . Primary Role

  • Senior Manager, Business Analysis oversees the utilization of T&I's Business Analyst team who serve as primary liaisons between internal and/or external customers and T&I teams to define business requirements for software applications , systems implementation and enhancements to meet internal customer and organizational objectives and needs
  • This individual will build customer focused relationships with internal and/or external customers to align business objectives with technology project objectives, and continuously enhance the organization's ability related to their domain expertise and problem-solving abilities.
  • The Senior Manager , Business Analysis will coordinate with other T&I teams and present recommendations on high impact proposals, requirements documents and solutions development which is project specific
  • They will manage the development, growth, and capability of the Business Analyst team and delivery services
  • They will provides domain specific subject matter expertise (advisory) to the business and keep updated on current trends in the marketplace.
  • They will facilitate and coordinate the approval of day to day recommendations of the business analyst team related to SLA's, operating procedures, governance structures, and metrics for process improvement
  • As a team lead, this role will assess status reports, change requests, and requirements documentation to ensure smooth project progression. They will conduct post project analysis and create recommendation reports to identify successful and unsuccessful project elements. Also, coach, mentor, motivate, and supervise new project team leads, team members, and contractors, and influence them to take positive action and accountability for their assigned work. Key Accountabilities
    • Develop and manage the Business Analyst team aligned with build/buy/enhance and deployment of a technology initiatives
    • Design and implement methodology for business requirement gathering sessions and documentation
    • Assist BAs with the management and prioritization of requirements gathered from multiple sources, scope management, and stakeholder management techniques as needed
    • Manage plan requirements for complex technology dependent projects throughout System Development Life Cycle (SDLC)
    • Establish processes for the collection of business requirements, technical specifications, design review, test planning and execution
    • Work in alignment with business functions and T&I to ensure business strategy, goals and schedules are met
    • Create strategies for risk mitigation and contingency planning
    • Identify project issues and mentor/coach to resolve as needed
    • Maintain business analysis and project documentation repository
    • Establish standards for communicating business requirements to vendors
    • Develop and maintain management reporting on KPI's, key drivers and metrics related to the deployment of the technology solutions
    • Demonstrate behaviors which are aligned with the organization's desired culture and values
    • Participate in quality management reviews, including design, prototypes and other work products.
    • Develop and foster a high-performance team to achieve superior results
    • Empower associates to exceed expectations of their role
    • Foster a learning culture, recognize coaching opportunities and promote associate satisfaction
    • Report progress and issues to the appropriate teams and management as needed Knowledge/Skills Technical Skills
      • Strong understanding of foundational technology operations and digital solutions relevant to business processes
      • Ability to identify requirements/backlog of IT projects and their alignment with company's overall business strategy, and the impact of the requirements/backlog
      • Understanding of latest technological and process advancements in the utility industry's operations and business functions
      • Strong experience with requirement analysis, SDLC, Agile and Waterfall framework, Agile Central, JIRA, MS Office tools
      • Strong knowledge of business process modeling and process mining solutions, e.g., ARIS. Celonis
      • Working knowledge of digital technologies and applicability for the water and wastewater industries
      • Understanding of industry and business unit regulatory environment - GAAP, Tax regulations, etc.
      • Strong Knowledge of domain specific business processes and industry leading technology applications supporting those processes
      • Good experience in an information technology discipline ideally with specialization in business/systems analysis and/or project management Soft Skills
        • Excellent interpersonal and communication skills and proven ability to work effectively with all levels of the organization's hierarchy
        • Ability to operate effectively in a matrixed organizational structure
        • Ability to listen, build rapport and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams
        • Ability to map joint organizational vision and long term thinking, imagination, and idea generation
        • Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment
        • Strong leadership, business, technical, analytical, problem solving and verbal and written communication skills
        • Ability to balance what is "right" with what is "realistic "
        • Ability to deal efficiently with escalations and difficult situations/people under pressure
        • Effective at communicating complex IT concepts to business groups in a manner that is easy to understand
        • Customer oriented approach to managing communications and issues
        • Highly organized and able to manage time effectively
        • Flexible and adaptive to changing business environment and stakeholder priorities Experience/Education
          • 12 + years of--overall experience with--Information Technology / Information Systems
          • 7 +--years of experience in--business analysis, business process modeling, process engineering, and/or software development
          • 3 + years of experience in--a leadership/management role--
          • Proven track record of successful team leadership and development
          • Bachelor's degree in Business Management, Computer Science, Information Systems or equivalent
          • Masters or MBA will be a plus The following certifications will be a plus
            • CCBA - Certification of Competency in Business Analysis
            • CBAP - Certified Business Analysis Professional
            • AAC - Agile Analysis Certification
            • CFLBA - Certified Foundation Level Business Analyst
            • PMI Certification Travel Requirements Up to 15% Prioritizes & Role Models Safety Develops Talent Plans, Aligns, & Directs Drives Engagement Decision Quality Join American Water... We Keep Life Flowing --- American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Keywords: American Water, Camden , Senior Manager, Business Analysis, Executive , Camden, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Customer Success Manager (Advertising), Team Lead
Description: Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 60 million professional and aspiring programmers visit Stack (more...)
Company: Stack Overflow
Location: Lancaster
Posted on: 04/13/2021

Adobe Experience Manager (Adobe Experience Manager)
Description: Our Client is seeking multiple levels of AEM Developers that will build next-generation financial systems that push the envelope when it comes to through-put, latency and resiliency. br br A full (more...)
Company: Yoh, A Day & Zimmermann Company
Location: Hoboken
Posted on: 04/13/2021

Director of Growth
Description: About the Role The Playbook team is looking for a Director of Growth to develop and execute strategic marketing plans for a fast-growing SaaS company. The Director of Growth should have experience in (more...)
Company: Playbook
Location: Hoboken
Posted on: 04/13/2021


Registered Wealth Management Client Associate (FP)
Description: Job Description: Business OverviewMerrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. (more...)
Company: Bank of America
Location: East Brunswick
Posted on: 04/13/2021

Shift Manager- Wendy's Restaurants
Description: Movin on up Families come in all shapes and sizes. And that includes the Wendy s family - the people you work with as a Wendy s Shift Manager.The stuff you want - like fun people, quality food, and a (more...)
Company: Wendy's
Location: Hicksville
Posted on: 04/13/2021

Shift Manager- Wendy's Restaurants
Description: Movin on up Families come in all shapes and sizes. And that includes the Wendy s family - the people you work with as a Wendy s Shift Manager.The stuff you want - like fun people, quality food, and a (more...)
Company: Wendy's
Location: Levittown
Posted on: 04/13/2021

Ass't Director, Mortgage Operations
Description: The Assistant Director of Mortgage Operations will be responsible for managing the activities and workflow of the processing and closings of all residential mortgage loans and mortgage services.Responsibilities (more...)
Company: Valley Bank
Location: Wayne
Posted on: 04/13/2021

HR Director
Description: DescriptionOverall Purpose br br Director, HR is responsible for driving NICE's entire talent agenda for the Americas Enterprise Sales Organization. This role also leads the organizational development (more...)
Company: NICE
Location: Hoboken
Posted on: 04/13/2021

Maintenance Manager
Description: Direct supervision of maintenance team and day to day maintenance operations. Position reports directly to the Operations Manager. Maintenance activities are executed in a safe manner to improve reliability (more...)
Company: Job Juncture
Location: Lancaster
Posted on: 04/13/2021

Bayonne Medical Center - Patient Care Director, ICU
Description: Bayonne Medical Center - Patient Care Director, ICU in Bayonne, New Jersey - Careers at Bayonne Medical Center Skip Branding Bayonne Medical Center - Patient Care Director, ICU in Bayonne, New Jersey (more...)
Company: Regional Recreation Corporation of Wood Buffalo
Location: Bayonne
Posted on: 04/13/2021

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Camden RSS job feeds