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Community Manager

Company: Hopeworks Camden
Location: Camden
Posted on: April 5, 2021

Job Description:

About HopeworksHopeworks Camden is a nonprofit that has been working for over 20 years with Camden youth. Utilizing an advanced training curriculum in website design/development, GIS and Salesforce, Hopeworks works with youth 17-26 to get back in school, earn permanent jobs, and achieve their dreams.
Hopeworks unique combination of technical training, real business experience, and trauma-informed coaching and academic counseling has led to extraordinary results, with over 88% of our youth associates earning high wage jobs at the end of their work experience with Hopeworks, and an over 90% 12-month retention rate at those jobs.
Training alone is not enough to provide these results. Success for our young people also requires real-world experience. To provide this experience, Hopeworks runs real businesses, providing technology solutions for businesses in web design, Geographic Information Systems (GIS) and Salesforce administration that not only help businesses achieve their goals, but also trains and employs youth into high demand, high wage careers.
Position and Responsibilities
The primary task of the CTC Community Manager is to build a supportive community for Hopeworks alumni to begin and grow their careers as both early career professionals and entrepreneurs.
The Center is a coworking space where Hopeworks young professionals ("Center Members") have the support, equipment, internet access, and professional space to both begin and continue their careers in technology and entrepreneurship. The CTC membership also provides continuing education and training needed to further their careers including technical training from Amazon, Google IT, and other training providers, as well as professional workshops and networking opportunities. Each quarter, the Burton R. Cohen Technology Center will host professionals-in-residence, where industry professionals will work from the space and mentor the youth as they develop skills during their first months as professionals.

Specifically, the Manager will:

  • Work with Center Members to maintain a welcoming, functional and professional space open to all, including maintaining community standards
  • Recruit members and work with each member to make sure they select the right membership level for their needs and to advance their personal and professional goals
  • Recruit and manage a community of professionals in residence to act as mentors and supports to Center members.
  • Develop and implement a calendar of networking events to provide networking and educational opportunities for both Center Members and the community at large
  • Coordinate with the Hopeworks Career Readiness team and alumni coordinator to facilitate the success of Center Members and recent alumni
    At essence, the perfect candidate:
    • Is action-oriented, and not satisfied until they have exceeded the goal
    • Is detail-oriented, organized, and is able to set priorities and work independently, yet be an effective team member.
    • Is goal-oriented and tracks and measures progress.
      A few other qualities we're looking for include:
      • Open to training in trauma-informed care approach, which may require shifting previous workforce patterns and perspectives to adapt to a trauma-informed methodology
      • A natural supporter - eager to jump in and help out wherever it's needed.
      • Experience with CRM software (e.g. Salesforce)
      • Excellent communication and negotiation skills
        Key Performance Measures:
        • 12-month member job retention rates
        • Attendance at networking and educational events
        • Member satisfaction scores
        • Center utilization and occupancy

Keywords: Hopeworks Camden, Camden , Community Manager, Executive , Camden, New Jersey

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