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Vice President of Brokerage Operations

Company: NFI Industries
Location: Camden
Posted on: September 19, 2022

Job Description:

Job Summary:The Vice President of Brokerage Operations -is responsible for all of the business activity within a specific NFI Brokerage Office. This includes, but is not limited to, the management of sales and operations employees as well as full P&L responsibility. This role reports to the RVP of Operations, Brokerage, or President of Non-Asset.Essential Duties & Responsibilities:

  • Manage all key metrics associated with the branch P&L. Some of these KPIs are Gross Revenue, Gross Margin, Gross Margin %, Net Income %, and Loads per head per day.
  • Work with customer sales staff to sell into a diverse portfolio of services, including LTL, Flatbed, and Intermodal as needed.
  • Work with carrier sales staff to sell a diverse portfolio of services including vanload, reefer, flatbed, cross border, and consolidated freight.
  • Work with the account management staff to foster the management and organic growth of key institutional clients for the brokerage office.
  • Ongoing management of recruiting and hiring for this branch of the business including standardized process and training for others to hire similarly.
  • Working with other key leaders in the broader brokerage division on the development of sales and marketing initiatives for all brokerage-related sales - both customer and carrier.
  • Ongoing development of "inside sales" program designed to capitalize on existing NFI relationships and work with existing sales infrastructure for new business development.
  • Ongoing development of ongoing education program designed to continually inform employees of new services and aspects of logistics networks.
  • Proper positioning of brokerage services inside the NFI suite of services including working with dedicated businesses to broaden the scope of NFI brokerage internally.
  • Recognize the ideal footprint of other institutional NFI businesses and drive leads, business, and growth to these business lines through clear communication and dedication to a true "network sell"
  • Breaking through internal & external obstacles that limit growth/service as it applies to covering freight for the network.
  • Effectively manage client relationships at a higher level by providing an executive-level mindset to strategic customer and carrier partners
  • Manage and train managers in modes of service as they come online in the business model and growth is achieved.
  • Clear communication of service expectations to all employees and clients.
  • Foster growth in brokerage business through collaboration with all NFI Departments and willingness to do "Whatever it takes" to ensure our customers' needs are met
  • Complete any other tasks or duties as assignedRequirements:
    • BA or BS Degree preferred
    • 7-10 years minimum Brokerage experience preferred
    • In-depth knowledge of FTL, LTL, and IMDL modes
    • Familiarity with RFQ/RFP processes
    • Familiarity with TMS systems, EDI process, and web-based tendering.
    • Proficient in using MS Office (Word, Excel, PowerPoint, Visio)
    • Ability to work in a fast-paced environment that involves learning and using multiple applications and handling a high volume of phone calls
    • Excellent oral and written communication skills
    • Market knowledge of truckload lanes and rates
    • Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers.Other:
      • Ability and availability to work irregular or extended hours including nights, weekends, and potentially holidays as required by the customer needs. - - - -Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: NFI Industries, Camden , Vice President of Brokerage Operations, Executive , Camden, New Jersey

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