General Manager - Atlantic City
Company: Tanger Factory Outlet Centers, Inc.
Location: Atlantic City
Posted on: January 22, 2023
Job Description:
Atlantic City NJ
Atlantic City, NJ 08401, USA
DescriptionWe consider People first and believe true success can
only be achieved when it is experienced by our shoppers, retailers,
and team members alike. That's not a tagline, those are our Core
Company Values, written by our People, for our People. -With sites
across North America, our diverse internal and external
communities, stakeholders, and partners choose Tanger -for the best
value, experience, and opportunities. We care about delivering on
the Tanger Difference of working at Tanger.In our continued
transformation from a real estate company to a customer experience
company, we are seeking a -General Manager. This position will
report directly to the Regional Vice President of Operations and is
based at our center in Atlantic City, NJ and includes working with
the management team, customer service representatives, vendors,
tenants, and shoppers. -About the Role:As a General Manager, you
are at the heart of your team's business operations. You drive
property level NOI with a focus on revenue generation, expense
management, innovation and creativity to enhance the shopper and
retailer experience. You work to protect and preserve the real
estate asset while being focused on increasing center sales and
traffic which contribute to making Tanger a best in class shopping
experience.In this role, you are the team leader, role model and
overall business manager. You think like an entrepreneur moving
quickly with the changing environment and are up to date with the
latest innovative industry trends. -We will look to you to champion
improvements, tackle problems, and demonstrate leadership. If you
are an enthusiastic individual who thrives in a challenging,
forward thinking, and fast-pace team environment, then this is the
job for you. Tanger Outlets offers a dynamic learning environment
with opportunities to advance and learn alongside accomplished
business leaders. -About Tanger Rewards:
- Generous Suite of Medical, Dental, and Vision Benefits
- 401(k) match
- Paid PTO and Holidays
- Team Member Paid Leave Programs
- Tuition Reimbursement
- Wellness Incentives
- Group Life and Disability Insurance
- Voluntary Benefits
- Team Member DiscountsHow can you contribute to what we do?
- Focusing on Tanger's high standards, you will operate a clean,
well maintained, attractive, well-lit and safe outlet center
providing customers a positive shopping experience.
- Possessing a vision for the big picture, you will drive NOI by
increasing revenue streams while effectively managing
expenses.
- With a strong focus on innovation, you can identify
underperforming metrics, inefficient processes, and develop
strategies that leverage company programs, tools, and resources to
maximize all applicable core profit centers including fixed CAM,
short term leasing, utilities, waste handling, business
development, etc.
- Keenly aware of the current retail landscape and consumer
trends, you will develop comprehensive strategic business plans,
budgets, and 5 year capital plans that maximize property NOI and
enhance the real estate asset. You will complete monthly financial
forecasts managing real time revenue and expense positions.
- Supporting enterprise sustainability efforts to reduce the
center's carbon footprint, you will ensure the center maximizes
utility efficiency efforts while keeping abreast of government
rebate programs.
- Customer-centric and community oriented, you will establish
proactive relationships with each store manager by communicating
with managers and visiting stores frequently.
- You will collaborate with Regional and Corporate Operations to
leverage and aggregate to capture better pricing/delivery/product
for the Tanger portfolio within all service contracts.
- Capitalizing on your relationships, you will prioritize local
leasing canvassing, deal making and incubating deals with local
retailers to increase occupancy and rent, both in-line and common
area, while maintaining appropriate visual and use standards. You
will support local retailers to be successful.
- In conjunction with other management team members, you will
conduct quarterly managers' and marketing advisory board meetings
to discuss all center activities (operations, marketing and
security) and topics such as customer service, shoplifting,
security, and other pertinent topics.
- Partnering with Human Resources, you will build a team that
embodies the Tanger brand by recruiting, hiring, training,
developing and coaching staff members to assist in the management
and operation of the shopping center. You will provide employees
the appropriate resources and consistent training to successfully
perform at high levels, while following Tanger policies and
procedures.
- With a strong desire to promote the center and retailers,
create sponsorship and media income opportunities, you will lead
the Marketing Director and center level marketing department in the
development and execution of a strategic marketing plan that drives
traffic and positions the center as a community leader.
- We will look to you to manage the Operations Director and work
with the operations/maintenance/housekeeping teams for adherence to
Tanger's high standards of excellence, proper scheduling, and cost
control.
- Always keeping the safety and wellbeing of shoppers, retailers,
and employees top of mind, you will work with the security provider
to develop and execute a center specific security plan addressing
and anticipating the needs of the center in order to maintain a
safe and secure shopping environment.
- With the goal of moving business forward and eliminating
obstacles to progress, you will ensure field support for all Tanger
corporate departments, as required including Leasing, Construction,
Accounting, etc.About You:
- You naturally use independent judgment, critical thinking and
prioritization to understand changing business needs.
- You possess the ability to identify areas of ambiguity and
think strategically to make decisions within established policies
and guidelines.
- You have management/supervisory experience and demonstrated
leadership capacity, including the ability to mentor, influence and
motivate others.
- You are an exceptional communicator with a passion for people
with strong interpersonal skills and are comfortable working in a
team-oriented environment. Building team relationships to increase
performance, cohesion, and engagement is important to you.
- You are comfortable in a fast-paced environment and possess
exceptional organizational and time management skills which help
you prioritize and manage multiple high-level projects with
timelines even through frequent interruptions and changing
deadlines.
- You naturally use independent judgment, critical thinking and
prioritization to understand changing business needs.
- Demonstrating exceptional ability to establish positive
professional working relationships, you communicate effectively
with prospects, retailers, customers, vendors, and employees.
- You are proficient in Microsoft Word, Excel, PowerPoint, Office
365, and are able to quickly learn Tanger systems.
- Your education includes a bachelor's degree from an accredited
university and 4+ years of experience in management, marketing, or
the hospitality industry or any combination of equivalent education
and experience. Experience in the commercial real estate industry
or a retail environment is a plus.
- Working a flexible schedule to accommodate business needs,
including holidays, is no problem.Experience the difference and be
a part of our extraordinary team!Tanger Factory Outlet Centers,
Inc. (NYSE: SKT) is a leading operator of upscale open-air outlet
centers that owns (or has an ownership interest in) and/or manages
a portfolio of 36 centers with an additional center currently under
development. Tanger's operating properties are located in 20 states
and in Canada, totaling approximately 13.9 million square feet,
leased to over 2,700 stores operated by more than 600 different
brand name companies. The Company has more than 42 years of
experience in the outlet industry and is a publicly-traded REIT.
For more information on Tanger Outlet Centers, call 1-800-4TANGER
or visit the Company's website at www.tangeroutlets.com .We
Consider Community, Seek the Success of Others, Act Fairly & with
Integrity, and Make it Happen! We are deeply committed to creating
and sustaining an organizational culture reflective of the
collective mixture of unique experiences, perspectives, and
viewpoints of our people, partners, and communities that contribute
to making Tanger an environment where everyone is welcomed,
respected, heard, supported, and able to thrive. Tanger is proud to
be an Equal Opportunity Workplace. All employment decisions are
based on qualifications, merit, and business need.Accessibility
Note: If you are a job seeker with a disability and require a
reasonable accommodation to apply for one of our jobs, or if you
are unable to use the online application, please request
accommodation or ask for an alternative method of applying by
emailing: recruitment@tangeroutlets.com E-Verify - is a registered
trademark of the U.S. Department of Homeland SecurityEOE. Drug Free
Workplace. Tanger Management, LLC participates in E-verify.
Keywords: Tanger Factory Outlet Centers, Inc., Camden , General Manager - Atlantic City, Executive , Atlantic City, New Jersey
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