Store Manager - Daily Thread

Company: NYC Alliance Company LLC
Location: Atlantic City
Posted on: January 24, 2023

Job Description:

POSITION OVERVIEW:

The Store Manager is responsible for overseeing the general operations of the store, creating and implementing a store sales strategy to maximize sales, and providing a wonderful & cheerful customer experience to all customers. In addition, he/she will manage the store team and help align associates around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, loss prevention, payroll & scheduling, and visual merchandising, the Store Manager will be responsible for achieving store objectives, maintaining KPIs, developing the team, and ensuring adherence to all company policies & procedures. The Store Manager will be expected to model effective sales techniques and manage the customer experience on the salesfloor.

KEY AREAS OF RESPONSIBILITY:

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
• Set an example of exceptional customer service by leading sales efforts on the selling floor
  • Teach and monitor each associate on store operations and policies & procedures
  • Recruit, train, motivate and retain quality sales associates.
  • Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
  • Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.
  • Maintain a high level of visual merchandising and housekeeping standards
    • Perform daily paperwork reconciliation and other operational tasks
    • Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
    • Implement company policies and procedures
      Requirements
      
      QUALIFICATIONS FOR POSITION:
      
      • Minimum one year experience in retail management, knowledge of local market and clientele a plus
      • Multi-Lingual a plus
      • Full understanding of specialty retail, including business development, visual merchandising and store operations
      • Computer skills to include operation of retail point of sale system, Word, Excel and email
      • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
        • Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.
        • Demonstrate strong verbal and written communication skills allowing for communication of the company's goals and objectives
        • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store's business at all levels
        • A mentor and leader to staff and peers. Developing individual's strengths and identifying opportunities.
        • A trainer able to teach skills in customer service, selling, and operations
          Benefits
          
          Medical, Vision and Dental Insurance
          
          401k Matching
          
          9 paid company holidays
          
          Vacation, Personal Holidays and Floating Holiday
          
          Paid Sick Time
          
          2 weekends off per month

Keywords: NYC Alliance Company LLC, Camden , Store Manager - Daily Thread, Executive , Atlantic City, New Jersey