Program Manager, Licensed
Company: VNS Health
Location: Astoria
Posted on: March 2, 2026
|
|
|
Job Description:
Overview Manages and oversees the administration of a Behavioral
Health Services (BHS) program, including the appropriate
utilization and management of staff and the quality of program
participants care with an emphasis upon an inter-disciplinary team
approach to the delivery of care. Works under general direction.
What We Provide Referral bonus opportunities Generous paid time off
(PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental,
Vision, Life and Disability Employer-matched retirement saving
funds Personal and financial wellness programs Pre-tax flexible
spending accounts (FSAs) for healthcare and dependent care Generous
tuition reimbursement for qualifying degrees Opportunities for
professional growth and career advancement Internal mobility, CEU
credits, and advancement opportunities Interdisciplinary network of
colleagues through the VNS Health Social Services Community of
Professionals What You Will Do Provides clinical supervision to
staff including assigning, monitoring and evaluating cases for
clinical team(s). Conducts regularly scheduled team meetings.
Provides back-up coverage for program leadership as required.
Manages triage and case assignment procedures, new referrals,
liaison activities, and staff scheduling to insure adequate
coverage at all times. Collaborates with other team members and
Behavioral Health Services (BHS) leadership in formulating clinical
and administrative policies and procedures, preparing policy and
procedure manuals, implementing and maintaining established
policies and procedures, and proposing modifications and revisions
of policies and procedures, as indicated. Collects, tracks, and
monitors progress and outcomes for all staff assigned to the
team(s); produces and maintains detailed reports for all data
pertinent to the program. Reports relevant data to funders and
central administration as needed. • Oversees the maintenance of
updated case records for team(s) through EMR and coordinates
effective electronic communication throughout all provider
databases, as needed. Maintains case records in accordance with
program policies/procedures, as well as VNS Health, city, and state
standards and regulatory requirements. Monitors the program budget
and is knowledgeable of all financial aspects of the program,
including, but not limited to, reimbursement and purchasing.
Ensures volume and productivity meet program standards and
operations. Oversees compliance of quality and performance
indicators, and supervises staff to achieve goals. Performs
internal audits to ensure compliance with policies and procedures
and takes corrective action, as necessary to address deficiencies.
Provides clinical subject matter expertise and serves as a resource
to supervisors, clinicians and staff. • Provides assessment, direct
services to program participants and families in the community;
advises and consults in case conferences, staff meetings, and
discharge planning as needed. Promotes positive relationships
within VNS Health and other community service organizations. Serves
as program liaison to other community agencies, negotiating formal
liaison and organizing consultation and education for referral
sources. Participates in 24/7 on-call coverage schedule and
performs on-call duties, as required. Investigates complaints
registered by program participants, completes Incident Reports and
other safety and quality reports within required time frames.
Collaborates with program leadership and other staff in the
development and implementation of in-service education programs.
Performs all duties inherent in a supervisory role. Ensures
effective staff training, interviews candidates for employment,
evaluates staff performance and recommends hiring, promotions,
salary actions, and terminations, as appropriate. Oversees the
development of systems and records for billing each MCO.
Qualifications Licenses and Certifications: Valid New York State
driver’s license may be based on program needs required License and
current registration to practice as a Nurse, Social Worker,
Psychologist, Marriage and Family Therapist, Mental Health
Counselor or other related license in the State of New York
required For IMT: LCSW required or LMHC Education: Master's Degree
degree in Social Work, Psychology, Marriage and Family Therapy,
Mental Health Counseling, Nursing or other related field required
Work Experience: Minimum of five years of supervisory and
administrative experience with demonstrated competency in program
management, budget management, and community relations required
Strong interpersonal and leadership skills required. Knowledge of
Microsoft applications required For Adult Services: Prior
experience working in a community behavioral health care setting
required Experience with EMR systems preferred Knowledge of city
and state agency and/or managed care functioning preferred Pay
Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is
one of the nation’s largest nonprofit home and community-based
health care organizations. Innovating in health care for more than
130 years, our commitment to health and well-being is what drives
us — we help people live, age and heal where they feel most
comfortable, in their own homes, connected to their family and
community. On any given day, more than 10,000 VNS Health team
members deliver compassionate care, unparalleled expertise and 24/7
solutions and resources to the more than 43,000 “neighbors” who
look to us for care. Powered and informed by data analytics that
are unmatched in the home and community-health industry, VNS Health
offers a full range of health care services, solutions and health
plans designed to simplify the health care experience and meet the
diverse and complex needs of the communities and people we serve in
New York and beyond.
Keywords: VNS Health, Camden , Program Manager, Licensed, Healthcare , Astoria, New Jersey
