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Casino Cashiering Supervisor (Borgata)

Company: MGM Resorts International
Location: Atlantic City
Posted on: November 18, 2021

Job Description:

Location:Atlantic City, New JerseyPRIMARY PURPOSE:It is the primary responsibility of the Assistant Cage Shift Supervisor to assist in leading the cage team toward a successful completion of shift operations including balancing of all banks, adherance to all company best practices and all Federal, State and local gaming regulations in addition to the delivery of SHOW standard guest service to all internal and external patrons.PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Train Cage personnel on shift and assist in disciplinary counseling
  • Perform all functions in Chip Bank, Marker Bank and Main Bank
  • Maintain paperwork flows regarding credits and debits and verify various types of paid outs (drawing winners, tournament winners)
  • Generate end of shift reports
  • Process patron complaints, working toward resolution and guest recovery
  • Thorough understanding of fraud prevention and credit scams
  • Verify transactions as needed
  • Authorized to sign on the Cage Special Account checkbook
  • Ultimate authority on the shift in the absence of the Cage Shift Supervisor
  • Perform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES:
    • General knowledge of mathematical skills including addition, subtraction, multiplication, division, and money handling
    • Familiarity with Title 31 and understanding of state, federal, gaming regulations
    • Able to effectively communicate in English, in both written and verbal forms
    • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
    • Effective listening abilities with strong judgment skills
    • Excellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:
      • High school diploma or equivalent
      • Two (2) years of related experience in a cash handling or banking rolePREFERRED:
        • Experience in large-volume cash handling
        • Experience in Casino Cage / Banking or Finance
        • Experience working in a similar resort setting.
        • Thorough knowledge and compliance of Title 31 Regulations

Keywords: MGM Resorts International, Camden , Casino Cashiering Supervisor (Borgata), Hospitality & Tourism , Atlantic City, New Jersey

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