National Casino Marketing Host - Full Time (Harrah's Atlantic City/CES

Company: Caesars Entertainment
Location: Atlantic City
Posted on: May 10, 2022

Job Description:

JOB SUMMARY: Enhances the growth of gaming revenues through increased visitation and play consolidation of NCM players. Creates loyalty among valued NCM customers by building lasting relationships and effectively utilizing marketing techniques. Creates a fun-filled, welcoming experience for NCM guests. KEY JOB FUNCTIONS : Maintains close ties with NCM guests through personal contact by phone and in person. Greets charter arrivals at Atlantic City airportGreets guests upon check-in/ check-out, in the casino and participates in special events.Anticipates guests' needs and quickly responds to guests' requests to arrange transportation and accommodations.Uses sound judgment and makes good decisions in accordance with established comp guidelines.Handles difficult guests and situations in a calm, professional and prudent manner. Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. EDUCATION and/or EXPERIENCE: College degree in Marketing, Hotel or Business preferred but not required. Must have a minimum of 2 years Casino Host, National Casino Marketing, or VIP Services experience in a major gaming operation, preferably in Atlantic City. QUALIFICATIONS: Must have a proven track record of personally providing excellent customer service. Must possess excellent interpersonal, communication, team-building and problem-solving skills.Must be willing to work any shift when necessary. Must be able to speak, read, write and understand English. Bilingual a plus. Must be able to get along with co-workers and work as a team. Must present a well-groomed, professional appearance.Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business WORK ENVIRONMENT :Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars -, Harrah's -, Horseshoe - and Eldorado - brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.FULL TIME-Must be able to obtain a NJ Casino Employee Registration (35 license)

Keywords: Caesars Entertainment, Camden , National Casino Marketing Host - Full Time (Harrah's Atlantic City/CES, Hospitality & Tourism , Atlantic City, New Jersey