Team Manager (Online Gaming)

Company: Evolution Americas
Location: Atlantic City
Posted on: June 24, 2022

Job Description:

Company Description
Evolution Group AB is a leading international provider of Business-2-Business products and IT-services for Live Dealer online casinos. Across our 12 sites, we have about 6500 people working in the fields of Game Presenters (Online Casino Dealers) & Hosts, Game Development, Software Engineering, IT-support, Facility build and maintenance as well as people & administrative support services. Evolution was founded in 2006, the company is listed on the Swedish stock exchange Nasdaq since 2015.Our services, which allow licensees' players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple international industry awards, including the 'Casino Content Supplier of the Year' at the 2019 EGR North America Awards.Our New Jersey Studio was launched in August of 2018 as Evolution's first U.S. based Studio to serve a growing base of local clients. The studio currently has about 150 employees, residing in the welcoming casino world of Atlantic City.
Job Description
SummaryThe Team Manager will be charged with the responsibility to ensuring operational excellence at all times.The main responsibility of the Team manager is to give full consideration to GPs' needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.Many of these tasks are performed ad hoc and are often unpredictable. It is vital that a person in this position uses good judgement to make the right decision for the operation while always showing the highest level of character.
Responsibilities

• Manage, supervise, coach, motivate and build team spirit
• Present new ideas and policies to prospective teams
• Work within your own team/s to produce the required results and to meet Company targets
• Analyze employee data and performance
• Manage employee expectation and eventual requests
• Establish and maintain cross departmental cooperation
• Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
• Handle disciplinary cases
• Manage projects and deadlines set by your direct managers
• Propose initiatives and ideas that will benefit the department
• Manage ad-hoc situations which may occur on shift in an appropriate manner
• Routine floor walks within the studio
• Manage, motivate, and improve the performance of an assigned team/s#EVONJH
  Qualifications
  • 
    Technically proficient in computer programs, especially Microsoft Office
  • 3-5 years of Supervisory or Shift Leader experience
  • The ability to work flexible hours
  • Managerial courage to lead and hold others accountable
  • Prompt and organized
  • Travel may be required
    Additional Information
    We offer:
    • Competitive remuneration package
    • Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
    • Social & dynamic working environment
    • Vacation and Holiday time
    • Health benefits including Medical, Dental and Vision coverage plans
      All your information will be kept confidential according to EEO guidelines.

Keywords: Evolution Americas, Camden , Team Manager (Online Gaming), Hospitality & Tourism , Atlantic City, New Jersey