Team Lead
Company: Rack Room Shoes Inc.
Location: Ocean City
Posted on: July 25, 2022
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Job Description:
14268 Part Time Rack Room Shoes Job Description Summary The Team
Lead assists in supervising and managing all day-to-day store
operations while ensuring that 100% compliance exists with all
established Company policies and procedures. Provides leadership,
guidance and training to the store staff via direction from the
Store Manager and the Assistant Store Manager. In the absence of
the Store Manager and Assistant Manager, the Team Lead assumes full
responsibility for all store operations. Consistently strives to
meet and exceed all established sales, service and operational
objectives. A Team Lead may be a full or part-time management
employee. Duties and Responsibility * Primary responsibility is the
safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping
experience. Maintain and reinforce current service level standards.
Provide service training and leadership to staff members. Manage
customer issues with a sense of urgency and to the satisfaction of
our customer.
* All POS terminal transactions in accordance with policy and
procedure Sales, Discounts and Refunds Loyalty Open/Closing
procedures
* Inventory Control responsibilities to include adherence to all
policies and procedures in regards to: Shipping and Receiving Price
Management (Price Changes, Markdowns etc.) Singles Damaged
Merchandise Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation
responsibilities to include adherence to company standards:
Merchandise Placement Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all
policies and procedures in regards to: Scheduling Payroll budget
compliance Time & Attendance
* Training and Development of direct reports, responsibilities to
include adherence to all policies and procedures in regards to:
Utilization of all available training tools Consistent
reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all
policies and procedures in regards to the protection and control of
all Company assets.
* Work towards a complete understanding of managing all day to day
operations. Principal Working Relationships Customers, Sales
Associates, Store Management, District/Regional Manager, and Store
Operations and Training personnel. Key Qualifications An approved
background check Effective verbal and written communication skills
Managerial and organizational skills Store Number: 179 Rack Room
Shoes 179 Ocean City Factory Outlets 12741 Ocean Gateway, Suite 76
About Rack Room Shoes Great shoes for men, women and children in
comfort, dress, casual, and athletic categories make Rack Room
Shoes the family footwear retailer of choice. The company offers a
wide selection of nationally recognized brands known for their
quality. Rack Room Shoes also offers an assortment of exclusive
private brands commissioned from the best manufacturers in the
business. Our private brands offer customers great styles and
outstanding values, which translates into satisfied, loyal, repeat
customers. Ocean City, Maryland US Rack Room Shoes provides equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex (including
pregnancy, sexual orientation and gender identity), national
origin, marital status, disability, genetic information, age,
military service, or any other characteristic that is protected by
applicable law. This policy of equal employment opportunity extends
to all aspects of employment including, but not limited to,
recruitment, hiring, training, promotion, transfer, reassignment,
demotion, discipline, discharge, performance evaluation,
compensation and benefits.
Keywords: Rack Room Shoes Inc., Camden , Team Lead, Hospitality & Tourism , Ocean City, New Jersey
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