Server Lounge-Part Time, Sports Bar (Caesars Atlantic City)
Company: Caesars Entertainment
Location: Atlantic City
Posted on: September 20, 2022
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer
service skills by displaying outlined service behaviors. Maintains
an upbeat and positive attitude, creates positive energy with
gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guest's wins. Is ready
to serve and is informed of daily information; builds relationships
by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service. Checks for
satisfaction and effectively resolves service breakdowns when they
exist. Promotes Caesars Rewards programs and card membership.
Provides a warm farewell and thanks guests for visiting. Works in
assigned lounge area and provides fast, friendly, professional
beverage and food services to all guests in accordance with
departmental standards. Presents the drink order to the bartender
and writes check properly while waiting for drinks to be made.
Presents the drinks to the guest. Obtains food orders and presents
to kitchen personnel for preparation. Obtains food when prepared
and presents to guest. Removes dirty dishes, glasses and silverware
from table as needed. Presents checks to the guest, accepts payment
and gives change when necessary. Provides personal service and uses
guest name. Serves as ambassador of goodwill while working and
during customer/public relations' functions. Also appears in
publicity photos. Works closely with Caesars Rewards Center to
promote new card sign up programs. Promotes casino events and
programs and has knowledge of tier level. Monitors guest
consumption of alcohol and intervenes as needed according to
guidelines and as outlined in PRIDE certification. Maintains clean
station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to
present change correctly and has knowledge of guest charge
procedures. Must be familiar with tray service, food menu and
cocktail ingredients. Must have completed the PRIDE certification
prior to first shift. Excellent customer service/communication
skills. Ability to carry tray and stand for long periods.
DISCLAIMER: "This is not necessarily an exhaustive list of all
responsibilities, skills, duties, requirements, effort or working
conditions associated with the job. While this is intended to be an
accurate reflection of the current job, management reserves the
right to revise the job or to require that other or different tasks
be performed when circumstances change (e.g., emergencies, changes
in personnel, workload, rush jobs, or technical developments)."At
Caesars Entertainment, Inc., our Team Members create the
extraordinary. We are the largest casino-entertainment company in
the U.S. and one of the world's most diversified
casino-entertainment providers. Since beginning in Reno, Nevada, in
1937, Caesars Entertainment has grown through the development of
new resorts, expansions and acquisitions. Our resorts operate
primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand
names. We focus on building loyalty and value with our guests
through a combination of impeccable service, operational excellence
and technological leadership. The company is committed to its Team
Members, suppliers, communities and the environment through its
PEOPLE PLANET PLAY framework. Our Caesars family is driven by our
Mission, Vision and Values. We take great pride in living these
values - Together We Win, All In On Service and Blaze the Trail -
every day. Our mission, "Create the Extraordinary". Our vision,
"Create spectacular worlds. That immerse, inspire and connect you.
We don't perform magic; we create it with excellence.
#WeAreCaesars". If you are ready to create some magic, we invite
you to explore our dynamic, yet unique, career
opportunities.Part-Time Must be able to obtain a NJ CER License
Keywords: Caesars Entertainment, Camden , Server Lounge-Part Time, Sports Bar (Caesars Atlantic City), Hospitality & Tourism , Atlantic City, New Jersey
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