Customer Service Representative - LIVE YOUR LIFE AS A WINNER with ENVIROSAFE
Company: Careerbuilder-US
Location: Elmer
Posted on: January 24, 2023
Job Description:
Job Description
- Call Receiving
- Discussing initial pricing with customers
- Scheduling; the difference between demand, maintenance,
install, emergency
- Entering New Customers Into our customer relationship
management (CRM) software
- Edit existing customer information in our CRM software as
updates are necessary
- Calling our existing customer base for scheduling routine
services
- Receiving Over the Phone Payments
- Greeting people who walk in
- Filtering unimportant phone calls
- Classifying Call Types for reporting purposes
- Verify the completion of previous days work with high level of
accuracy
- Prepare permits and other job-related documents
- Prepare in-house post cards to existing customers
- Manage technicians' schedule to make sure they are on
track
- Update customers about schedule adjustments when necessary
- Perform follow up calls to ask customers if they are happy with
the services we provided
- Sort and distribute mail and other documentation to its
intended processing/filing location
- Coordinate and process all necessary documents for the field
technicians and estimators
- Solve problems within the programs and processes that you are
working
- Strong ability to communicate; with co-workers, customers, and
vendorsRequirementsMust haves:
- Friendly personality on the phone and in person with customers
and co-workers and vendors
- Willingness to learn and perform beyond your current
capabilities
- Willingness to take on any tasks given to you
- Willingness to listen to criticism and learn and grow from
it
- High School education or better
- Be able to type a minimum of 30 words per minuteHelpful to
have:
- Understanding of MS Excel, Word, and PPT
- Receptionist experience
- QuickBooks experienceBenefitsHours are Monday through Friday 8
am to 5 pm
- Paid Holidays
- Paid Vacation (up to 2 weeks)
- Healthcare, Dental, Vision
- Annual Bonus
- 10% off all services we provideby Jobble
Keywords: Careerbuilder-US, Camden , Customer Service Representative - LIVE YOUR LIFE AS A WINNER with ENVIROSAFE, Hospitality & Tourism , Elmer, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...