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HR Business Partner

Company: American Water
Location: Camden
Posted on: March 16, 2023

Job Description:

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

American Water is the best choice for your next role! With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information on American Water, visit--- ---and follow American Water on--- Twitter ,--- Facebook ---and--- LinkedIn .

A Human Resources Business Partner at American Water will partner directly with our Leadership & Operations teams for some of our Corporate functional areas. You will deliver consultative HR services and a full range of Human Resources expertise including but not limited to strategy, employee & labor relations & talent acquisition partnership. This position will be based out of our beautiful headquarters in Camden, NJ and may require some travel as needed. In addition to our full range of excellent benefits, this position will allow you to work from home up to two days per week!

Primary Role

Ensures alignment of business and HR strategies with service delivery. This role will provide solutions related to employee relations matters and strategic HR business needs in partnership with HR Centers of Expertise. This role will act as the primary Human Resources contact for a smaller Business Unit / State, and duties include Employee Relations and HR Business Partner responsibilities. This role will act as the primary Human Resources contact responsible for Employee Relations and HR Business Partner duties typically for a smaller scale operation/business line determined by either geographic or employee size.

Key Accountabilities

  • Provides Employee Relations expertise and guidance in union and non-union environments; handles employee questions, investigates issues and recommends and tracks coaching and discipline
  • Ensures an excellent employee experience throughout the lifecycle of employment which includes onboarding and offboarding.
  • Provides talent acquisition consulting in partnership with talent acquisition partner.
  • Performs outreach in support of community, diversity and inclusion initiatives.
  • Facilitates and delivers training on a variety of HR topics.
  • Analyzes and tracks employee relations trends to proactively identify and address areas of opportunity and improve employee engagement.
  • Acts as part of the local leadership team and provides guidance and HR consultation to business leaders.
  • Partners with various levels of leadership to identify and grow talent and technical capability for the business.
  • Provides input and coaching to management team to support performance management and compensation processes, operational improvements and problem-solving activities.
  • Joins project teams in support of the broader HR team and business initiatives.
  • Uses information systems to prepare and communicate metrics and quantitative data on HR and employee related activities.


    • Expertise in Employee Relations
    • Broad understanding and ability to apply concepts of key HR areas to include Organizational Development, Change Management, Talent Acquisition, Learning and Development, Compensation and Benefits/LOA.
    • Thorough understanding of regulatory requirements in recruiting, performance management, employee development, compensation, succession planning and employee and labor relations.
    • Demonstrated coaching and strategic consultation to business leaders
    • Ability to collaborate across a matrixed organization
    • Ability to navigate technology platforms
    • Whatever it takes approach, sense of urgency, maturity and professionalism
    • Ability to communicate effectively verbally and in writing
    • Must be able to deal with strict confidentiality
    • Strategic thinking skills, including influence
    • Strong teamwork and ability to work independently with minimal supervision


      • Minimum 7 years applicable experience, which should include:
        • Facilitation of a departmental organization re-design
        • Participated in Talent Acquisition process
        • Participated in multiple compensation review cycles
        • Led investigations, administered discipline and performance management
        • Provided consultation to business leaders
        • Bachelor's Degree in HR, Business, Management or related field
        • Master's Degree a plus
        • PHR, SPHR, SHRM-CP or other designation a plus

          Travel Requirements

          • Limited travel may be required for the role.

            Work Environment

            • Indoor office environment
            • Hybrid working schedule (up to two days per week at home)


              Champions safety
              Cultivates innovation
              Customer obsessed
              Drives Results
              Nimble learning

              Join American Water...We Keep Life Flowing---

              American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Keywords: American Water, Camden , HR Business Partner, Human Resources , Camden, New Jersey

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