Service Delivery Manager
Company: MphasiS Corporation USA
Location: Camden
Posted on: March 27, 2020
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Job Description:
Position Delivery Manager (Junior) Location Camden, NJ (Remote
for the time being) Type Permanent CTH Project management Liaison
between onshore and offshore team Prioritization, coordination,
collaboration Represents offshore team to clients Service request
and incident support queue management Ensure tickets are resolved
to root cause - What needs to be documented to enhance current
processes? Identify and eliminate reoccurring service issues
Translate customer requirements to offshore team Specifications
Experience with Web developmentapplication development projects
pref. in a manufacturing environment. Microsoft Office proficiency,
including Project and Visio
Keywords: MphasiS Corporation USA, Camden , Service Delivery Manager, IT / Software / Systems , Camden, New Jersey
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