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Service Delivery Manager

Company: MphasiS Corporation USA
Location: Camden
Posted on: March 27, 2020

Job Description:

Position Delivery Manager (Junior) Location Camden, NJ (Remote for the time being) Type Permanent CTH Project management Liaison between onshore and offshore team Prioritization, coordination, collaboration Represents offshore team to clients Service request and incident support queue management Ensure tickets are resolved to root cause - What needs to be documented to enhance current processes? Identify and eliminate reoccurring service issues Translate customer requirements to offshore team Specifications Experience with Web developmentapplication development projects pref. in a manufacturing environment. Microsoft Office proficiency, including Project and Visio

Keywords: MphasiS Corporation USA, Camden , Service Delivery Manager, IT / Software / Systems , Camden, New Jersey

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