Field Service Technician - Southern New Jersey
Company: Konecranes Inc
Posted on: October 11, 2019
Konecranes IncEqual Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Other Protected CategoryCountry: United
StatesLocation: Camden, NJ, USEmployment type: Undefined
termCountry: United States (US)
Location: Camden, New Jersey (US-NJ)
At Konecranes, we believe that great customer experience is built
on the people behind the Konecranes name - people committed to
providing our customers with lifting equipment and services that
lift their businesses. Everything we do, we do with passion and
drive. This is what makes Konecranes a unique place to work.
POSITION TITLE: SERVICE TECHNICIAN
REPORTS TO: SERVICE MANAGER
Do you have an interest in becoming an experienced electrical or
mechanical technician? Are you able and capable of working at
extreme heights? Konecranes has many opportunities open across the
United States that we are looking to fill with mechanically
inclined individuals. At Konecranes, service technicians are the
heart of our industry. Our technicians work in a safety first type
of environment and don't mind heights or working on mechanical
parts. As a service technician, you will be working with 480v 3
phase motors, troubleshooting issues with our cranes, and working
with clients and facility directors to ensure that our clients are
properly being taken care of. Our service technicians are provided
with a company vehicle for their travels, and have the opportunity
to experience new and challenging situations with each job!
? Perform inspections, maintenance and repairs on electric overhead
traveling cranes and hoists at varied customer locations, as
directed. Be available "on call" as part of service office rotation
and provide after hours service, as required.
? Conduct on-site electrical, mechanical, structural and electronic
troubleshooting to determine cause for equipment malfunction and
establish the necessary repairs utilizing visual inspection, test
procedures and appropriate test equipment. Perform a general post
repair audit prior to completion of work, documenting that all
required safety features are functional or documenting deficiencies
and attaching a deficiency tag to the crane.
? Document findings and make corrective recommendations to the
customer including a written "Safety Notification" of any observed
or known safety concerns, if appropriate. Determine customer's
intentions to purchase repairs and advise local service office of
actions necessary to sell or complete the repairs.
? Consult with customer regarding all repair and safety related
issues and discuss recommendations that will assist the customer
with improving their material handling applications, prior to
leaving job site. Determine items requiring quotation.
? Complete and provide proper electronic documentation utilizing
the established company digital tools required for each service,
obtaining the customer's signature and acceptance.
? Generate sales leads during service calls and report to service
office, following established guidelines.
? Read, understand and apply the contents of all OSHA, ANSI, CMAA,
HMI and other codes or regulations pertaining to our industry.
Refresh and update knowledge periodically.
? Complete service reports and other required and appropriate
documents in a professional, accurate, neat and legible manner and
submit same in a timely manner and in accordance with established
? Maintain regular communication with the service office and
Planner, in accordance with established practices.
? Maintain all company issued equipment, vehicle and assets in a
safe and proper working order. Operate tools, equipment and
vehicles in a safe and responsible manner. Notify supervisor of any
deficiencies for resolution.
? Maintain supply of forms, literature, inventory and miscellaneous
materials in the service vehicle. Document use or sale to customer,
? Follow all established safety rules and procedures, including
those established by the customer.
? Maintain company vehicle and uniforms in a clean and presentable
? Participate in monthly safety meetings.
? Other duties as assigned by supervisor.
EDUCATION: Associate's degree in Industrial Electrical/Mechanical
Technology or related field or equivalent vocational/technical
training and experience is preferred.
EXPERIENCE: Minimum one (1) year experience involving electrical
troubleshooting and mechanical repair. Some electronic experience
is preferred but not necessary. Prior experience with cranes is a
OTHER REQUIREMENTS: Must have and maintain a good driving record,
including a valid driver's license. Must be willing and able to
work off the ground. Must be able to work varied overtime, as
required by customer, be available for "on call" as part of the
service office rotation and be able to travel and work out of town,
Must be able to frequently lift up to 25 lbs. Must be able to lift
up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs.
although not on a daily basis. Must be able to lift 100 lbs. on a
rare basis. This position requires frequent climbing, balancing,
stooping/crouching, and overhead reaching. This position requires
occasional pushing, pulling, kneeling, and crawling. This position
will be inside approximately 90% of the time and outside
approximately 10% of the time. This position will be frequently
exposed to heat, cold, noise and heights.
See addendum for specific physical requirements of this
*KC #monus #cbus #nxt
Konecranes is a world-leading group of Lifting Businesses?, serving
a broad range of customers. We are truly a global company with
16,000 employees at 600 locations in 50 countries. For over 80
years, we have been dedicated to improving the efficiency and
performance of businesses in all types of industries. We believe
that sustainable growth is a result of a strong responsible
performance. . PI113865391
Keywords: Konecranes Inc, Camden , Field Service Technician - Southern New Jersey, IT / Software / Systems , Camden, New Jersey
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