CamdenRecruiter Since 2001
the smart solution for Camden jobs

Customer Service Associate

Company: Wawa
Location: Ocean View
Posted on: April 4, 2021

Job Description:

STR00465 - Ocean View, NJ 08230

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

  • Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
  • Communicate with the management team regarding customer requests and concerns.
  • Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.
  • Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
  • Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.
  • Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.
  • Prepare all made to order food and/or beverages according to recipe or customer specifications.
  • Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.
  • Ensure the proper execution of assigned foodservice and beverage programs and procedures.
  • Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
  • Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.
  • Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
  • Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.
  • Complete other tasks as assigned by store management.Essential Functions:
    • Ability to work well individually as well as in a team environment
    • Good communication skills
    • Excellent customer service skills
    • Ability to learn FSRA process and procedures and demonstrate on a daily basis
    • Ability to work overtime as needed
    • Ability to multi-task in fast paced environment
    • Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures
    • Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
    • Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
    • Must be able to lift and carry up to 35 lbs
    • Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.
    • Must be at least 16 years old
    • Must have reliable transportation
    • Must wear slip resistant shoes at all times
    • Must be able to tolerate exposure to cleaning productsBasic Qualifications:
      • Pursuit of or high school diploma or equivalent, preferred
      • Prior food service and/or customer service experience preferredWawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

        Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Keywords: Wawa, Camden , Customer Service Associate, Other , Ocean View, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Purchasing Assistant
Description: MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an (more...)
Company: Michael Page
Location: Levittown
Posted on: 04/14/2021

15U CH-47 Helicoptor Repairer (Lancaster,PA)
Description: Job Description br br The CH-47 Chinook helicopter is the heavy lifter of the Army National Guard and requires precise mechanical attention. Used for cargo handling, transporting troops, disaster (more...)
Company: Army National Guard
Location: Lancaster
Posted on: 04/14/2021

Climbing Arborist
Description: Looking for a place where you can thrive SavATree s mission is to take our passion for nature and keep this country s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn (more...)
Company: Savatree
Location: Levittown
Posted on: 04/14/2021


Now Hiring Manufacturing Associates
Description: NOW HIRING Manufacturing Associates for all shifts PeopleShare has IMMEDIATE job openings in Lancaster, PA We are looking for Manufacturing Associates for all shifts Great benefits and advancement (more...)
Company: PeopleShare Inc
Location: Lancaster
Posted on: 04/14/2021

Climbing Arborist - Hiring Immediately
Description: Looking for a place where you can thrive SavATree s mission is to take our passion for nature and keep this country s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn (more...)
Company: Savatree
Location: Levittown
Posted on: 04/14/2021

Tree Groundsman - Hiring Immediately
Description: Looking for a place where you can thrive SavATree s mission is to take our passion for nature and keep this country s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn (more...)
Company: Savatree
Location: Levittown
Posted on: 04/14/2021

Groundsman Tree Worker
Description: Looking for a place where you can thrive SavATree s mission is to take our passion for nature and keep this country s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn (more...)
Company: Savatree
Location: Levittown
Posted on: 04/14/2021

Truckload - CDL-A Driver Job - 2 Yrs. EXP Req'd - Hazmat & Tanker Endorsements Req'd
Description: At Pinnacle our drivers are a key component to the success of Pinnacle Trucking LLC. We believe the best way to build strong relationships with our drivers is to have a competitive salary and benefit (more...)
Company: Pinnacle Freight Systems
Location: Levittown
Posted on: 04/14/2021

Mixer
Description: Mixer 6am-6pm - 16.64Are you searching for a long-term job with a competitive wage You have found it Manpower has partnered with a large Lancaster employer part of a stable, growing industry and they (more...)
Company: Manpower
Location: Lancaster
Posted on: 04/14/2021

Tree Service Groundsman
Description: Looking for a place where you can thrive SavATree s mission is to take our passion for nature and keep this country s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn (more...)
Company: Savatree
Location: Levittown
Posted on: 04/14/2021

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Camden RSS job feeds