POS Temporary Associate
Location: Egg Harbor Township
Posted on: May 3, 2021
Come work with us at Spencer''s & Spirit Halloween, where
you''ll be working with the best and brightest colleagues as you
help us deliver the most fun experience and product possible to our
guests. We''re fast-paced and take our work seriously, but we
always have a good laugh at the end of the day. Walk through our
stores or the halls of our corporate office and you''ll see
firsthand that we''re laidback and irreverent. We''re firm
believers in being true to YOU, so tattoos and piercings are as
common as watercooler convos. Whether it''s critiquing our new
exclusive costumes or quality testing newly implemented software
technology, our teams understand the importance of working
collaboratively to challenge status quo and achieve our goals. We
keep pushing ourselves to go above and beyond and are looking for
top talent to become a part of our team!Assess initial problem
identification and supporting field emergencies after business
hours, including Store Maintenance, Asset Management, and
Operational issues by placing service call to appropriate
contractors, or escalating issues as necessary. Provide first level
support for internal corporate office issues, and second level of
POS support by diagnosing and resolving various PC related problems
ranging from software bugs to major hardware malfunctions.
Troubleshoot and repair various hardware equipment, such as Dell
PCs, laser printer, receipt printers, cash drawer, barcode scanner,
portable data terminals, etc. Support and monitor the installation
and performance of store WAN equipment. Assist in
training/troubleshooting with fellow POS Helpdesk Associates.
Ensure that daily task are completed and all problems are attended
to in the Supervisor''s absence. Perform operational functions of
polling store data. Schedule, monitor and control the processing,
transmission and retrieval of store data. Associate''s degree (A.
A.) or equivalent from two-year college or technical school Two to
four years related experience and/or training. Knowledge of
Database software, Internet software, Spreadsheet software and Word
Processing software. This includes Microsoft Office Programs.
Knowledge of LAN technologies including routers, firewall, VPN,
TCP/IP, VIOP, DHCP and DNS, Windows XP with focus on networking.
Superior troubleshooting skills and the ability to learn on the
fly. Superior telephone etiquette with the ability to communicate
information in a language that is easily understood by client
group. Hands-on experience diagnosing problems with PC hardware.
Ability to deal effectively with all levels of associates and
outside vendors. Must have leadership and training capabilities.
Strong positive attitude, people-oriented and have a willingness to
assume responsibility. Ability to work under pressure and work
extra hours as required.
Keywords: Spencer''s, Camden , POS Temporary Associate, Other , Egg Harbor Township, New Jersey
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