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SECURITY OFFICER

Company: MGM Resorts International
Location: Atlantic City
Posted on: May 3, 2021

Job Description:

The Security Officer role is to patrol and observe all public areas, team member service areas and company grounds for the safety of all our customers and team members. May include observation from a location on the exterior of the building and reporting to security dispatch, via radio or telephone, any suspicious vehicles, smoke, etc.Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property.Acts as a role model to all team members and always presents oneself as a credit to Borgata and encourages others to do the same.Promotes positive public relations and creates and enjoyable atmosphere for all customers.Respond to all emergencies, i.e., fire alarms, medical aid, criminal, etc. to give necessary assistance.Running up a fire escape, assist in evacuating customers, attempting to revive a customer utilizing CPR and pursuing individuals who have committed a crime on our property.Respond to all disturbances with the intent to defuse the incident beginning with a calming verbal exchange but must be prepared to become involved in a physical confrontation when necessary.Must always remain alert and never become complacent.Observe, report and take action as directed by the Security Shift Supervisor on all suspicious unusual situations, undesirables, minors, etc. throughout the complex.Responsible for enforcing Borgatas rules for team members and other persons and to protect the property.Responsible for the movement and protection of company funds throughout the premises, including but not limited to lifting 40 lb. bags of coins, 20 lb. Boxes of casino chips and assist in pushing a 1,000 lb. Cart of coins, etc.Detailed report documentation of all incidents relating to the property, guests and team members as directed by the Security Shift Supervisor.Maintain interaction with all departments, team members and customers to ensure a favorable line of communication. Escort team members to and from their vehicles when requested.Have a working knowledge and enforcement of all laws, policies and procedures, governing the actions of customers and team members.Complies with all departmental and Company Policies.Maintain a high level of personal integrity and moral conduct free of any questionable association.Provide and create a customer experience that exceeds expectations and builds loyalty.Practice teamwork and support fellow team members to create an energized, positive work atmosphere.Practice excellent grooming and uniform standards. Overall appearance is to be immaculate and nametags will be worn at all times.Must display friendly, courteous and polite behavior at all times.Complies with all New Jersey regulatory requirements.Exposure to casino related environmental factors including but not limited to second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.Requires acute sense of smell and sound, ability to talk on and hear a two-way radio and telephone.Visual Acuity correctable to 20/20, normal color, peripheral and night vision.Tolerate varying conditions of noise level, temperature, illumination and air quality.Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas.Must be able to work under adverse conditions, including overtime, evenings, weekends, holidays and testify in court on and off duty.Contact with team members and customers.Job RequirementsHigh school diploma or equivalent required and must be at least 18 years of agePrevious casino security or law enforcement experience desired (may be waived if all other requirements are met)Must be professional, well-groomed appearanceThe ability to effectively communicate in EnglishMust be able to handle all types of guest related situationsBasic arithmetic skills required which include adding, subtracting, dividing and multiplyingMust be able to investigate incidents and complete written reports as instructedA valid New Jersey driver's license requiredMGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email

Keywords: MGM Resorts International, Camden , SECURITY OFFICER, Other , Atlantic City, New Jersey

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