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LEARNING & QUALITY SPECIALIST

Company: Cooper University Hospital
Location: CAMDEN
Posted on: May 3, 2021

Job Description:

This person performs audits and manages the registration work queue errors.  This person will work with the front line staff doing  one/one training,  coaching and informational training emails using the results of the WQ errors and Audits.  This position contribution to employee engagement, improved financials through reducing denials and rework

 

Manages 4 Registration Work ques

Performs Live audits on the Emergency Room Snap board

 

Audits In Patient Accounts for Auth and Eligibility Changes

Performs audits on Registration Compliance forms (MSPQ) to mitigate risk

Works with front line employees across the system with One/one training sessions

Trends errors for broader training needs by department

Is the point of contact for the RC Training & Quality Mailbox

Works side by side with the trainer in developing CLN Courses


Scheduled Days / Hours: Monday-Friday 40hrs per week

High School degree required

Bachelor's degree preferred - Current  work experience  will be considered in lieu of a degree

3-5 years experience required

Communication – Ability to communicate with all levels of the organization

Technical Ability- Must be proficient in Microsoft Office Powerpoint, excel, word

Epic-  must be proficient in Epic Scheduling/Registration/HB/PB billing

 

 

Keywords: Cooper University Hospital, Camden , LEARNING & QUALITY SPECIALIST, Other , CAMDEN, New Jersey

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