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Operations Admin IFA - S

Company: H&R Block, Inc.
Location: Mays Landing
Posted on: May 3, 2021

Job Description:

What you'll do...

JOB SUMMARY:

Responsible for providing administrative support within a District or Districts in the areas of operational support, ordering supplies, hiring support and general administrative duties as related to the district(s) offices operations.

DUTIES AND RESPONSIBILITIES:

  • Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. 50%
  • Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC or DGM as needed. 50%
  • Reviews office supply inventory and places orders to meet the needs of the office/district. .
  • Review and verify invoices and prepares payment for the DOC's approval.
  • Assists with local marketing initiatives.
  • Attends training related to the effective and efficient performance of job duties.
  • Other duties as assigned by the District Operations Coordinator or in partnership with other managerial staff.

MINIMUM REQUIREMENTS:

Education:

  • Completion of a high school diploma or equivalent. Additional course work in math is preferred.

Skills & Experience:

  • Minimum of one year of clerical or administrative experience.
  • Must have good reading and math skills in order to understand information and effectively explain information to others.
  • Must have good verbal and written communication skills and effectively communicate in person.
  • Computer skills
  • Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook.
  • Experience with Windows operating system.
  • A basic level knowledge of Microsoft Office Suite.
  • Ability to read, write, and clearly communicate in English and/or other languages as required by the needs of the district.
  • Additional state and local requirements may apply.

PREFERRED QUALIFICATIONS:

  • Two to four years of experience as an H&R Block associate.
  • Experience in a multi-unit environment.

What you'll bring to the team...

Education:

  • High school diploma or equivalent

Work Experience:

  • 1-3 years Administrative experience
  • Customer service experience
  • Demonstrated decision making, analytical and problem-solving skills.
  • Demonstrated organization, prioritization and project coordination skills.
  • Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates.
  • Ability to communicate clearly and calmly on the telephone, email and chat and use effective customer service techniqueswith associates who may be under stress.
  • Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote tools.
  • Experience working with Windows Environment

Keywords: H&R Block, Inc., Camden , Operations Admin IFA - S, Other , Mays Landing, New Jersey

Click here to apply!

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