Guest Room Attendant - Full Time (Caesars Atlantic City)
Company: Caesars Entertainment Corporation
Location: Atlantic City
Posted on: June 10, 2021
Consistently demonstrates superior customer service skills by
displaying outlined service behaviors. Maintains an upbeat and
positive attitude, creates positive energy with gestures and
sustains enthusiasm from one interaction to the next. Creates an
atmosphere of luck and celebrates guest's wins. Is ready to serve
and is informed of daily information; builds relationships by
greeting guests with a warm, friendly verbal greeting. Anticipates
needs and provides fast, flawless service. Checks for satisfaction
and effectively resolves service breakdowns when they exist.
Promotes Total Rewards programs and card membership. Provides a
warm farewell and thanks guests for visiting.
Responsible for cleaning and servicing an assigned number of
rooms per day. Signs out floor key and reports to assigned section.
Strictly adheres to key control policies. Loads cart following
standard procedures and reports linen and supplies used. Cleans
guest rooms following housekeeping procedures. Accountable to
Housekeeping Office regarding guests' room status. Deals with
guests in a friendly manner, providing service and information when
possible; contacts supervisor when unable to fully handle guests'
needs to ensure proper handling. Reports any discrepancies in room
status to Supervisor. Reports repairs needed in work area to
Supervisor. Signs in key and turns in reports to Supervisor at end
of shift. Completes special assignments for the Supervisor
Housekeeping as requested..
Ability to read, write and speak English. Physically strong.
Open minded and willing to learn. Must be able to make decisions
and work well with others. On the job training provided.
"This is not necessarily an exhaustive list of all
responsibilities, skills, duties, requirements, effort or working
conditions associated with the job. While this is intended to be an
accurate reflection of the current job, management reserves the
right to revise the job or to require that other or different tasks
be performed when circumstances change (e.g., emergencies, changes
in personnel, workload, rush jobs, or technical developments)."
Keywords: Caesars Entertainment Corporation, Camden , Guest Room Attendant - Full Time (Caesars Atlantic City), Other , Atlantic City, New Jersey
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