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Registered Nurse 2

Company: Iconma, L.L.C.
Location: Bridgeton
Posted on: June 10, 2021

Job Description:

Description:

  • A Registered Nurse is a licensed professional who provides advisory services to customers on how to manage any health conditions they are experiencing as part of the Health Corner initiatives.
  • Will oversee Health Corner employees (LPN, etc.) and provide oversight to the Health Corner Advisor if needed. The primary goal is to ensure the successful utilization of Health Corners within the Client stores.
  • Addresses health-related questions posed by the customer and provides educational material and information, and as necessary, referring the customer to the appropriate clinical provider.
  • Provides training to Health Corner Advisors on existing a Retail Pharmacy company diagnostic devices and instruct them on the proper use and setup. Handles escalations and assistance with complex customer needs/questions and solutions.
  • Provide adoption of existing Client products and services that complement customer care, and refer them to other resources, services, and potential solutions related to their condition.
  • This role will serve as lead role in escalated healthcare assistance and advice but will not diagnose or prescribe therapy for the customer based on their condition.

Job Responsibilities:

  • Oversee Health Corner activities and provide both in store and online diagnostic devices and solutions, and assist with proper use of devices to all customers.
  • Performs gap closure activity as outlined, and escalates issues as needed.
  • Effectively communicates with agency staff, Walgreen Co. liaisons, other Care Facility staff, patients, and family/caregivers.
  • Manages Time effectively to deliver accurate and appropriate patient care.
  • Manages staff and/or leads a team as required, handle escalations related to Care Gap Closure program and other Health Corner activities and priorities.
  • Maintains Confidentiality of patient and proprietary information.
  • Maintains a professional image

Basic Qualifications:

  • Graduate (Bachelor's Degree) of an accredited school of nursing with valid license in state(s) of practice.
  • Certification in a specialty area through a nationally accredited program (i.e., OCN, CRNI, CCM, RNC, CCRN, etc.)
  • At least wo years of experience providing nursing care. Self-directed with excellent time management skills and able to work independently.
  • Flexibility and the ability to work effectively within a multidisciplinary team.
  • Evidence of basic leadership skill.
  • Current CPR certification.
  • Ability to communicate effectively (verbal and written) with team members, patients, caregivers, physicians and referral sources.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Comfortable with digital technologies such as website forms, mobile applications, PC/tablet systems, and in-store systems and connected healthcare devices.
  • Ability to work under stressful conditions.
  • Ability to get to the job site

Preferred Qualifications:

  • Bilingual in English and Spanish.
  • Two years of experience working in high touch retail environment; prior knowledge of Clover Health Care System a plus.
  • Experience in assisting customers to resolve complex issues

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: Iconma, L.L.C., Camden , Registered Nurse 2, Other , Bridgeton, New Jersey

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