CamdenRecruiter Since 2001
the smart solution for Camden jobs

Coord - Housekeeping-seasonal

Company: Hard Rock Hotels and Casinos
Location: Atlantic City
Posted on: June 10, 2021

Job Description:


Under the direction of the Housekeeping Management, the incumbent ensures the Housekeeping Department functions to established Hard Rock property and brand standards.


  • Conducts him/herself in accordance with all Gaming Commission Regulations as well as departmental policies and procedures
  • Acknowledge all guests utilizing the 10/5 rule and using the guest name whenever possible
  • With assistance from Housekeeping management, supervises the property's Hotel Housekeeping Department in all daily operations
  • Creates a culture of high ethical standards, integrity and service at all times
  • Personally assists guests, assist management, solicits feedback and adapts internal procedures accordingly
  • Implements systems that help anticipate the needs of our guests
  • Seeks opportunities to improve performance, and implements action plans for improvement
  • Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation of room product
  • Works with direct reports to evaluate progress toward goals
  • Creates a culture of accountability through quality control metrics for Housekeeping performance
  • Creates a culture of excellence and professionalism as it relates to customer service, employee relationships and interdepartmental interactions
  • Ensures integration and teamwork for the department in a positive environment
  • Participates in quality assurance program and helps Housekeeping achieve a top-tier rating
  • Assure all safety policies and procedures are followed
  • Utilize device/HotSOS to place requests for Housemen and other departments
  • Utilize technology to ensure maintenance of property is consistent with industry-observed luxury travel standards (AAA / Forbes).
  • To attend training and meetings as and when required.
  • To report for duty punctually wearing the correct uniform/attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
  • Other duties as assigned


  • High School diploma, GED, or equivalent required
  • Minimum 1 year of experience in a Hotel Housekeeping Management role or 2 years of experience as Hotel Housekeeping Supervisor
  • Bilingual in Spanish preferred

Keywords: Hard Rock Hotels and Casinos, Camden , Coord - Housekeeping-seasonal, Other , Atlantic City, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Camden RSS job feeds