CAESARS HOUSEPERSON (FULL TIME)
Company: Caesars Entertainment
Location: Atlantic City
Posted on: June 10, 2021
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer
service skills by displaying outlined service behaviors. Maintains
an upbeat and positive attitude, creates positive energy with
gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guest's wins. Is ready
to serve and is informed of daily information; builds relationships
by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service. Checks for
satisfaction and effectively resolves service breakdowns when they
exist. Promotes Total Rewards programs and card membership.
Provides a warm farewell and thanks guests for visiting.
Responsible for pulling and delivering linen and supplies to hotel
floors in addition to vacuuming, sweeping, polishing, dusting, etc.
Maintains service areas and linen/supply storage closets, making
sure that they are kept clean and tidy at all times. Strictly
adheres to key control policies. Shampoo carpeting in guest room
and hallways. Deliver and remove cots, cribs, extra furniture etc.
from hotel guest rooms. Washes windows as assigned. Checks out
equipment and cleaning supplies necessary to complete assigned
tasks. Follows outlined procedures for all housecleaning duties.
Reports repairs needed in work area to Supervisor. Signs in key and
turns in reports to Supervisor at end of shift .
EDUCATION/SKILLS/EXPERIENCE: Ability to read, write and speak
English sufficiently to perform job. Must have the ability to lift
40 lbs. Previous experience in hotel or comparable position
preferred. Must be able to make decisions and work well with
others. DISCLAIMER: "This is not necessarily an exhaustive list of
all responsibilities, skills, duties, requirements, effort or
working conditions associated with the job. While this is intended
to be an accurate reflection of the current job, management
reserves the right to revise the job or to require that other or
different tasks be performed when circumstances change (e.g.,
emergencies, changes in personnel, workload, rush jobs, or
Keywords: Caesars Entertainment, Camden , CAESARS HOUSEPERSON (FULL TIME), Other , Atlantic City, New Jersey
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