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applications Analyst II - Lab/orders

Company: Cooper University Health Care
Location: Camden
Posted on: June 12, 2021

Job Description:

Short Description

Responsible for enhancing, supporting, and maintaining an application within the Cooper Health System, with a focus on initiatives directly related internal and external lab test, results, and workflows. Coordinates the analysis, development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects.

General

Implements small to medium level projects. Implement new systems, enhance and/or upgrade existing systems, system optimization, new feature/function implementation Analyzes, diagnoses, and implements system and process changes. Acts as the application subject matter expert (SME) when assigned to project teams. Ensure system changes follow change management procedures and protocols. Works with cross functional teams and Cooper clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Consistently meets project deadlines and goes the extra mile to ensure dates are met.

Support

Serves as a liaison between end users, subject matter experts and technical support Provides on-call support 24/7 Monitors queues, event logs and brokers and performs maintenance as required Monitors interfaces with external systems Creates ad hoc reports per user specifications QA/triage tickets

Testing

Develops, plans and executes testing for supported applications Creates and maintains test scripts in support of new installations, projects, and/or system updates.

Training

Documentation

Maintains support documentation, service desk routing, and knowledge base entries. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams. Documents and revises system design procedures, test procedures, and quality standards

Special Requirements

Scheduled Days / Hours: M - F 8:00 AM - 4:30PM; Education:ASSOCIATE Required

Epic or Primary Application-specific certification required within 90 days of hire (if applicable)

General knowledge of application-specific systems and supporting third party systems

Clinical Lab experience a plus

Keywords: Cooper University Health Care, Camden , applications Analyst II - Lab/orders, Other , Camden, New Jersey

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