Patient Service Representative - DSP (Per Diem Float)
Company: Deborah Heart and Lung Center
Location: Browns Mills
Posted on: June 12, 2021
Deborah Specialty Physicians is a private physicians practice.
The name "Deborah" is a registered trademark of Deborah Heart and
Lung Center and is used under license granted by Deborah. All
Position Summary: Responsible for greeting and assisting
patients, patient check-in, and patient check-out, scheduling of
appointments, confirming next day appointments, verifying patient's
insurance, collecting patient copayments, securing
pre-authorizations, entering patient charges in the practice's
Electronic Medical Record and Practice Management System (EMR).
Monitors administrative and clinical inboxes in EMR and carries out
requests for medication refills, appointments, testing follow-up,
referrals to other physicians. Provides follow-up to unresolved
patient questions and for ensuring continuity of care. Reliable
- Required: Minimum one year front desk experience in a physician
practice or outpatient ambulatory care setting. Computer and EMR
(Athena a plus) experience required. Knowledge of medical
insurance, medical terminology, and medical office services and
- Preferred: Cardiovascular practice experience. Two to four
years' experience in a customer service oriented environment a
Education: HS Diploma or equivalent required. Associates degree
preferred. Experience may be substituted in place of degree.
License and Credentials: Certified Medical Assistant a plus.
- Required: Communicates effectively with customers (physicians,
patients, co-workers, insurance representatives). Knowledgeable
working with EMR systems (Athena preferred). Maintaining
appropriate practice patient activity records, and ability to
produce reports as requested.
- Preferred: Bi-lingual Spanish/English a plus
Bi-Weekly Hours: 0
Work Schedule: Per Diem
Keywords: Deborah Heart and Lung Center, Camden , Patient Service Representative - DSP (Per Diem Float), Other , Browns Mills, New Jersey
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