Classified Inside Sales Rep
Company: Lee Enterprises, Incorporated
Posted on: June 12, 2021
Sells, inputs and solicits classified and digital advertisements
for new and existing transient and commercial customers by
telephone, answers incoming telephone calls from new and existing
advertisers, processes legals and obituaries for publication while
carrying out standard procedures and complying with applicable
advertising regulations including HUD, civil rights, local, state,
and federal laws.
ESSENTIAL JOB FUNCTIONS:
Sells, processes and secures advertisement orders for
publication; receives and keys all customer data into classified
computer system; set-up billing account, processes credit card
transactions and follows up with credit department.
Establishes professional relationship and works with customers
in determining needs and ensures satisfaction; communicates product
services such as use of logos, graphics, borders, photos, special
Works with Ad Production department to facilitate advertisers'
concerns and/or requests; and proofs advertisements to customers,
modifies and/or cancels advertisements as necessary.
Solicits renewals from expiring advertisements. Calls
prospective customers to explain type of service or products and
Provides assistance with training of new and existing employees
including instruction of the ATS Classified system, standard
policies and procedures, credit problem handling and resolutions,
as well as informing department manager of progress and/or
Coordinates promotions and directories; recommends potential
ideas/ directories along with presenting potential increases in
revenue and positive customer value
Maintains account files, prepares and submits report of sales
activities to department manager. Provides tear sheets to customers
and processes charges upon request.
Acquires, scans and converts graphics, photographs and
electronic files into logos, attention-getters, obituary photos or
ad copy for publication.
Monitors and processes advertisements received through
individual and departmental email.
Actively solicits customers for subscriptions to The Press.
Provides back-up assistance to front-counter staff when
- Responsible for maintaining confidentiality relating to credit
issues, advanced knowledge of ads to be run, rates and box
EDUCATION AND EXPERIENCE:
High school diploma or general education degree (GED) required;
and one to two years related experience and/or training with an
emphasis on telephone sales and classified advertising; or
equivalent combination of education and experience. Familiarity and
a working knowledge of PC computer systems required. Prior
classified sales experience preferred.
Keywords: Lee Enterprises, Incorporated, Camden , Classified Inside Sales Rep, Other , Pleasantville, New Jersey
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