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FRONT DESK ROOMS CONTROLLER

Company: Resorts Casino Hotel
Location: Atlantic City
Posted on: January 10, 2022

Job Description:

Must be fully vaccinated. **

  • Performs the duties of a Front Desk Agent.
    • Act as liaison between hotel guests and management.
    • Responsible for providing courteous and efficient service in greeting guests, selling rooms and providing information and other guest services.
    • Maintains customer accounts and collects revenue in settlement.
    • Provides accurate, up to date information and direction concerning the hotel and its facilities to requesting guests, visitors and phone callers.
      • Answers all incoming calls to the Front Desk.
      • Empties the checkout boxes.
      • Assigns bus reservations and makes their keys.
      • Processes back-to-back reservations.
      • Completes daily reports.
      • Handles scooter transactions.
      • Promotes positive public relations.
      • Performs other duties as assigned.
        • High school diploma or equivalent.
        • Will train, no experience necessary.
        • Good appearance and strong written and oral communication skills.** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodation. - -ESSENTIAL PHYSICAL FUNCTIONS -(C) Standing (F) Walking (O) Sitting(O) Kneeling (N) Running (O) Lifting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Max Weight: - 20 lbs - - - - -(O) Pushing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Max Weight: - 20 lbs - - -(O) Pulling - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Max Weight: - 20 lbs - - -(O) Carrying - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Max Weight: - 20 lbs - - - - -(F) Bending (F) Stooping (O) Climbing Stairs (N) Climbing Ladders - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Max Height: N/A(N) Working at a Height Level Above The Floor - - - - - - - - - - - - - - - - - - - - - - Max Height: N/A(C) Finger Dexterity (C) Full Use of Both Hands (N) Crawling (O) Balancing (N) Throwing(O) Twisting(O) Reaching - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Max Height: 3'(N) Driving(O) Working On or With Moving Machinery(F) Working at Rapid Work Speed (O) Working in Isolation(C) Working Around People (C) Hearing Conversation(C) Hearing High Acuity (C) Speaking Clearly (C) Seeing Near(C) Seeing Far (C) Seeing - Depth Perception(C) Seeing - Color Vision - -ESSENTIAL MENTAL FUNCTIONS(C) Writing English (C) Reading English(C) Speaking English (F) Working under Pressure/Stress (C) Speaking With Guests/Customers (C) Speaking With Employees (C) Working with Basic Math Skills (C) Making Decisions Based On Facts(C) Making Decisions Based On Data (C) Making Decisions Based On Personal Judgment (F) Making Accurate Measurements According To Set Standards (O) Planning and/or Supervising the Activities Others -ESSENTIAL INTERACTIVE FUNCTIONS (C) Working under Close Supervision(F) Working under Minimal Supervision(C) Working and Interacting With Management in a Professional and Courteous Manner (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner (C) Working and Interacting With Guests in a Professional and Courteous Manner -ESSENTIAL ENVIRONMENT FUNCTIONS (C) Working Inside (O) Working Outside (C) Working in a Fast Paced Environment (N) Exposed To Chemicals Describe:(O) Exposed To Dust, Fumes, Gases, Describe: Car/Bus Exhause Fumes, Gases(F) Exposed To Smoke(F) Exposed To Excessive Noise (O) Working in Dimly Lit Areas (F) Working in Sudden Marked Changes of Temperature and Humidity - -KeyNot Applicable - - - - - - - - - (N)Occasional - - - - - - - - - - - - - - (O) Under 2 hoursFrequent - - - - - - - - - - - - - - - - - - (F) 2 hours to 5 hoursConstant - - - - - - - - - - - - - - - - - - (C) more than 5 hours

Keywords: Resorts Casino Hotel, Camden , FRONT DESK ROOMS CONTROLLER, Other , Atlantic City, New Jersey

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