Patient Service Specialist - Atlantic City, NJ
Company: NovaCare Rehabilitation
Location: Atlantic City
Posted on: June 14, 2022
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Job Description:
Overview: Are you someone who absolutely loves to be of service
to others? Do you enjoy when people depend on you for help? Are you
organized and detail-oriented? Do you thrive on building
relationships with others? If so, the Patient Service Specialist
role could be a great fit for you. This is not your average front
desk, receptionist position - it's so much more! Working as a
Patient Service Specialist at Select Medical can be a highly
fulfilling job that allows you to not only have a positive impact
on the patient's experience, but also your coworkers' experience,
and the results we achieve as a company. At Select Medical, every
team member has a critical role to play in the success of our
patients and our company. As a Patient Service Specialist, your
performance is one of the keys to our ability to consistently
provide a great place for patients to receive care and treatment,
as well as a great place for employees to work. So while you will
be stationed at the front desk, you will be making an impact on
every patient's care experience. Select Medical is the nation's
leading physical therapy provider and our teams are dedicated to
the communities we serve and to delivering an exceptional patient
experience in a welcoming, positive, and helpful environment. This
Patient Service Specialist position goes above and beyond the
normal duties of a secretary or receptionist. As an employee at
Select Medical, you will have the ability to impact people's lives
in truly meaningful ways every day. We are looking for someone to
join our team who will help us make a positive impact in the local
community. General Requirements: The ideal Select Medical employee
is--- Adaptable and Flexible: willing to adapt or adjust to
accommodate your colleagues and patients
Patient-centric mindset: the patient always comes first and you
will make the first and last impression on them
Exceptional communication skills: communicate proactively and with
empathy
Detail-oriented: people count on you to ensure all the details are
done correctly the first time around
Team Player: you will be an integral part of a clinical team
Responsibilities: Responsibilities: You're more than just an admin
or a secretary! The ideal candidate possesses the ability to
consistently perform the following job duties with excellence...
Warmly greet every patient with eye contact, a smile, and a
positive statement
Attentively register new and existing patients as they arrive,
offering them information as necessary to ensure they know what to
expect during their visit
Thoughtfully schedule patient appointments in person or over the
phone by showing empathy for their needs and limitations
Carefully conduct insurance authorizations and verifications
Collect co-pays from patients with attention to detail
Offer a fond farewell, providing any pertinent information about
their next appointment
Respond to requests for information from patients, providers, and
coworkers in a timely manner and with a positive attitude
Show you are a team player who is committed to excellence by
assisting your peers with general clinic maintenance and upkeep
Live the Select Medical Values in every interaction, every day
Schedule: Center Location: Atlantic City, NJ
Type of Employment: Full Time
Hours: 40 per week; See below
Full Medical and Dental Benefits: Yes (32+ hours)
Previous medical office experience: Preferred
Previous experience with insurance/billing: Preferred *Tentative
Schedule Monday/Wednesday 7am-7pm Tuesday/Thursday 7am-12pm Friday
7am-4pm Qualifications: Minimum Qualifications: High School Diploma
or GED required
1 Year Front Desk experience
Bilingual (English/Spanish) Preferred Qualifications: 1 Year
Medical Office experience
Insurance Verification experience
Ability to use all necessary office equipment (faxes, copiers,
computers, telephones, etc.)
Ability to type 40 words per minute preferred Physical
Requirements: Ability to walk, stand, bend, and reach consistently
throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key)
throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using
proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate
records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give
directions
Additional Data: At Select Medical, we achieve results through our
strong cultural behaviors and want employees to: Be
Patient-Centered: focus on the needs of patients to help improve
their lives
Build Trust: speak up, make good decisions, and trust others to do
the same
Own the Future: own your success and take action to build a
successful career
Think First: understand that good data is key to achieving superior
results
Celebrate Success: recognize and reward others for the value they
create
Create Change: innovate in how you perform your role Select Medical
is the nation's leading outpatient therapy provider and our teams
are dedicated to the communities we serve and to delivering an
exceptional patient experience in a welcoming and positive
environment. We operate with over 1900 locations in 39 states, and
the Distric of Columbia, primarily operating as Select Physical
Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation
Center, KORT, Saco Bay Physical Therapy, and Keystone Physical
Therapy. Our highly respected clinical teams provide preventative
and rehabilitative services that maximize functionality and promote
well-being. We develop individualized treatment plans to help
achieve each patient's specific goals. Our integrated local market
network allows us to effectively partner with physicians,
employers, payers and case managers to achieve optimal patient
outcomes in a cost-effective manner. We also provide physical
therapy and athletic training services to professional sports
teams, colleges, universities and high schools. We are looking for
someone to join our team who will help us make a positive impact in
the local community and throughout our company! To apply, complete
our FULL HR application at Select Medical is committed to having a
workforce that reflects diversity at all levels and is an equal
opportunity employer. Qualified applicants are considered for
employment, and employees are treated during employment without
regard to race, color, religion, national origin, citizenship, age,
sex, sexual orientation, gender identity, marital status, ancestry,
physical or mental disability, veteran status, or any other
characteristic protected under applicable law.
Keywords: NovaCare Rehabilitation, Camden , Patient Service Specialist - Atlantic City, NJ, Other , Atlantic City, New Jersey
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