Crew Member

Company: Dunkin' Donuts
Location: Ocean City
Posted on: June 13, 2022

Job Description:

Team Member Responsibilities: Team members are generally responsible for delivering excellent and friendly guest experiences. They prepare products according to operational and quality standards, and serve guests with enthusiasm, in a clean and fast-paced environment. They work as part of a team to meet our guests' needs and give them a reason to come back.Team Environment

• Work well and interact with others respectfully
• Respond positively to coaching and feedback
• Communicate with other team members
• Able to learn and execute multiple tasks at onceOperational Excellence
  • Provide excellent service
  • Resolve guest issues
  • Follow brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines; comply with all applicable laws
  • Maintain a clean and neat work environmentProfitability
    • Execute restaurant standards and marketing initiatives
    • Handle POS transactions and payments with accuracy
    • Prepare and deliver all products according to brand standardsGuest Focus
      • Understand and exceed guest expectations, needs and requirements
      • Develop and maintain guest relationships
      • Display a sense of urgency with guests
      • Seek ways to improve guest satisfaction; ask questions and follow-through
      • Resolve guest concerns by following the brand recommended guest recovery processPassion for Results
        • Set and maintain high standards for self and others; act as a role model
        • Consistently meet and/or exceed goals
        • Contribute to the overall team performance; understand how his/her role relates to othersProblem Solving and Decision Making
          • Identify and resolve issues and/or conflicts
          • Use the information at hand to make informed decisions and solve problems; including others when necessaryInterpersonal Relationships & Influence
            • Develop and maintain relationships with team members
            • Operate with integrity; demonstrate honesty, treats others with respect and keep his/her commitments**You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.** 2020 Mandi Management Inc, The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.I certify that all information on this application, my resume and/or any supporting documents are complete and accurate to the best of my knowledge. I understand that any falsification, misrepresentation and/or omission of any information may result in disqualification from consideration for employment, or if employed, disciplinary action, up to and including immediate dismissal. I authorize the Company or its agents to confirm all statements contained in this application and/or resume as it relates to the position I am seeking and to the extent permitted by federal, state or local law.I understand that neither this application, nor any communication by a representative of this company, is intended to create, or does create, a contract of employment, offer, or promise of employment. I acknowledge that if hired by the company, employment is on an at-will basis. This means the company is free to terminate my employment at any time, with or without cause or advance notice, in accordance with state law. Acceptance of employment is not a contract of employment for any specified time. Also, I am free to terminate my employment with the company at any time, for any reason. This at-will provision may be waived or modified only in an explicit written agreement signed by the President of the company.I AGREE TO CONFORM TO THE RULES AND REGULATIONS OF THE COMPANY AND I UNDERSTAND THAT THE COMPANY HAS COMPLETE DISCRETION TO MODIFY SUCH RULES AND REGULATIONS AT ANY TIME, EXCEPT THAT IT WILL NOT MODIFY ITS POLICY OF EMPLOYMENT AT-WILL.I understand as a condition of my employment, a pre-employment drug test, criminal background check and/or driving record check may be administered, and as a result of any of those tests, the employment offer may be withdrawn.I hereby authorize the company to thoroughly investigate my references, work record, education and other matters related to my suitability for employment and, further, authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of, or in any way related, to such investigation or disclosure.I understand this Company hires individuals who are legally eligible to work in the United States only.Skills/Qualifications
              • Fluent in English
              • Basic computer skills
              • Capable of handling money accurately; counting money and making change
              • Able to operate restaurant equipment (minimum age requirements may apply)Required
                Preferred

                Job Industries

                • Food & Restaurant

Keywords: Dunkin' Donuts, Camden , Crew Member, Other , Ocean City, New Jersey