Crew Member
Company: Dunkin' Donuts
Location: Ocean City
Posted on: June 13, 2022
Job Description:
Team Member Responsibilities: Team members are generally
responsible for delivering excellent and friendly guest
experiences. They prepare products according to operational and
quality standards, and serve guests with enthusiasm, in a clean and
fast-paced environment. They work as part of a team to meet our
guests' needs and give them a reason to come back.Team
Environment
- Work well and interact with others respectfully
- Respond positively to coaching and feedback
- Communicate with other team members
- Able to learn and execute multiple tasks at onceOperational
Excellence
- Provide excellent service
- Resolve guest issues
- Follow brand standards, recipes and systems
- Follow safety, food safety and sanitation guidelines; comply
with all applicable laws
- Maintain a clean and neat work environmentProfitability
- Execute restaurant standards and marketing initiatives
- Handle POS transactions and payments with accuracy
- Prepare and deliver all products according to brand
standardsGuest Focus
- Understand and exceed guest expectations, needs and
requirements
- Develop and maintain guest relationships
- Display a sense of urgency with guests
- Seek ways to improve guest satisfaction; ask questions and
follow-through
- Resolve guest concerns by following the brand recommended guest
recovery processPassion for Results
- Set and maintain high standards for self and others; act as a
role model
- Consistently meet and/or exceed goals
- Contribute to the overall team performance; understand how
his/her role relates to othersProblem Solving and Decision Making
- Identify and resolve issues and/or conflicts
- Use the information at hand to make informed decisions and
solve problems; including others when necessaryInterpersonal
Relationships & Influence
- Develop and maintain relationships with team members
- Operate with integrity; demonstrate honesty, treats others with
respect and keep his/her commitments**You are applying for work
with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or
any of its affiliates. Any application or information you submit
will be provided solely to the franchisee. If hired, the franchisee
will be your only employer. Franchisees are independent business
owners who are solely responsible for their own employees and set
their own wage and benefit programs that can vary among
franchisees.** 2020 Mandi Management Inc, The Dunkin' trademarks,
logos and designs are trademarks of DD IP Holder LLC. Used under
license.I certify that all information on this application, my
resume and/or any supporting documents are complete and accurate to
the best of my knowledge. I understand that any falsification,
misrepresentation and/or omission of any information may result in
disqualification from consideration for employment, or if employed,
disciplinary action, up to and including immediate dismissal. I
authorize the Company or its agents to confirm all statements
contained in this application and/or resume as it relates to the
position I am seeking and to the extent permitted by federal, state
or local law.I understand that neither this application, nor any
communication by a representative of this company, is intended to
create, or does create, a contract of employment, offer, or promise
of employment. I acknowledge that if hired by the company,
employment is on an at-will basis. This means the company is free
to terminate my employment at any time, with or without cause or
advance notice, in accordance with state law. Acceptance of
employment is not a contract of employment for any specified time.
Also, I am free to terminate my employment with the company at any
time, for any reason. This at-will provision may be waived or
modified only in an explicit written agreement signed by the
President of the company.I AGREE TO CONFORM TO THE RULES AND
REGULATIONS OF THE COMPANY AND I UNDERSTAND THAT THE COMPANY HAS
COMPLETE DISCRETION TO MODIFY SUCH RULES AND REGULATIONS AT ANY
TIME, EXCEPT THAT IT WILL NOT MODIFY ITS POLICY OF EMPLOYMENT
AT-WILL.I understand as a condition of my employment, a
pre-employment drug test, criminal background check and/or driving
record check may be administered, and as a result of any of those
tests, the employment offer may be withdrawn.I hereby authorize the
company to thoroughly investigate my references, work record,
education and other matters related to my suitability for
employment and, further, authorize the references I have listed to
disclose to the company any and all letters, reports and other
information related to my work records, without giving me prior
notice of such disclosure. In addition, I hereby release the
company, my former employers and all other persons, corporations,
partnerships and associations from any and all claims, demands or
liabilities arising out of, or in any way related, to such
investigation or disclosure.I understand this Company hires
individuals who are legally eligible to work in the United States
only.Skills/Qualifications
- Fluent in English
- Basic computer skills
- Capable of handling money accurately; counting money and making
change
- Able to operate restaurant equipment (minimum age requirements
may apply)Required
Keywords: Dunkin' Donuts, Camden , Crew Member, Other , Ocean City, New Jersey
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