Patient Service Specialist
Company: NovaCare Rehabilitation
Location: Somers Point
Posted on: August 2, 2022
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Job Description:
Overview:Are you someone who absolutely loves to be of service
to others? Do you enjoy when people depend on you for help? Are you
organized and detail-oriented? Do you thrive on building
relationships with others? If so, the Patient Service Specialist
role could be a great fit for you.This is not your average front
desk, receptionist position - it s so much more! Working as a
Patient Service Specialist at Select Medical can be a highly
fulfilling job that allows you to not only have a positive impact
on the patient s experience, but also your coworkers experience,
and the results we achieve as a company.At Select Medical, every
team member has a critical role to play in the success of our
patients and our company. As a Patient Service Specialist, your
performance is one of the keys to our ability to consistently
provide a great place for patients to receive care and treatment,
as well as a great place for employees to work. So while you will
be stationed at the front desk, you will be making an impact on
every patient s care experience.Select Medical is the nation s
leading physical therapy provider and our teams are dedicated to
the communities we serve and to delivering an exceptional patient
experience in a welcoming, positive, and helpful environment. This
Patient Service Specialist position goes above and beyond the
normal duties of a secretary or receptionist. As an employee at
Select Medical, you will have the ability to impact people s lives
in truly meaningful ways every day. We are looking for someone to
join our team who will help us make a positive impact in the local
community.General Requirements: The ideal Select Medical employee
is Adaptable and Flexible: willing to adapt or adjust to
accommodate your colleagues and patientsPatient-centric mindset:
the patient always comes first and you will make the first and last
impression on themExceptional communication skills: communicate
proactively and with empathyDetail-oriented: people count on you to
ensure all the details are done correctly the first time aroundTeam
Player: you will be an integral part of a clinical
teamResponsibilities:Responsibilities: You re more than just an
admin or a secretary! The ideal candidate possesses the ability to
consistently perform the following job duties with
excellence...Warmly greet every patient with eye contact, a smile,
and a positive statementAttentively register new and existing
patients as they arrive, offering them information as necessary to
ensure they know what to expect during their visitThoughtfully
schedule patient appointments in person or over the phone by
showing empathy for their needs and limitationsCarefully conduct
insurance authorizations and verificationsCollect co-pays from
patients with attention to detailOffer a fond farewell, providing
any pertinent information about their next appointmentRespond to
requests for information from patients, providers, and coworkers in
a timely manner and with a positive attitudeShow you are a team
player who is committed to excellence by assisting your peers with
general clinic maintenance and upkeepLive the Select Medical Values
in every interaction, every day Schedule:Center Location: Somers
Point, NJType of Employment: Full TimeHours: 40 per week, split
between two center locationsStarting at $17.50 an hourFull Medical
and Dental Benefits: Yes (32+ hours)Previous medical office
experience: Not requiredPrevious experience with insurance/billing:
RequiredQualifications:Minimum Qualifications:High School Diploma
or GED requiredPreferred Qualifications:Ability to use all
necessary office equipment (faxes, copiers, computers, telephones,
etc.)Ability to type 40 words per minute preferredPhysical
Requirements:Ability to walk, stand, bend, and reach consistently
throughout a work day/shiftAppropriate manual dexterity to enable
typing (including10-key) throughout a work day/shiftAbility to lift
up to 25lbs, safely, from ground to waist using proper body
mechanicsAbility to carry office supplies up to 10lbsVisual acuity
(near and distant) sufficient to maintain accurate records,
recognize people and understand written directionAbility to speak
and hear sufficiently to understand and give directionsAdditional
Data:At Select Medical, we achieve results through our strong
cultural behaviors and want employees to:Be Patient-Centered: focus
on the needs of patients to help improve their livesBuild Trust:
speak up, make good decisions, and trust others to do the sameOwn
the Future: own your success and take action to build a successful
careerThink First: understand that good data is key to achieving
superior resultsCelebrate Success: recognize and reward others for
the value they createCreate Change: innovate in how you perform
your roleSelect Medical is the nation s leading outpatient therapy
provider and our teams are dedicated to the communities we serve
and to delivering an exceptional patient experience in a welcoming
and positive environment.We operate with over 1900 locations in 39
states, and the Distric of Columbia, primarily operating as Select
Physical Therapy, NovaCare Rehabilitation, Physio, Kessler
Rehabilitation Center, KORT, Saco Bay Physical Therapy, and
Keystone Physical Therapy. Our highly respected clinical teams
provide preventative and rehabilitative services that maximize
functionality and promote well-being. We develop individualized
treatment plans to help achieve each patient's specific goals. Our
integrated local market network allows us to effectively partner
with physicians, employers, payers and case managers to achieve
optimal patient outcomes in a cost-effective manner. We also
provide physical therapy and athletic training services to
professional sports teams, colleges, universities and high schools.
We are looking for someone to join our team who will help us make a
positive impact in the local community and throughout our
company!To apply, complete our FULL HR application at Select
Medical is committed to having a workforce that reflects diversity
at all levels and is an equal opportunity employer. Qualified
applicants are considered for employment, and employees are treated
during employment without regard to race, color, religion, national
origin, citizenship, age, sex, sexual orientation, gender identity,
marital status, ancestry, physical or mental disability, veteran
status, or any other characteristic protected under applicable
law.
Keywords: NovaCare Rehabilitation, Camden , Patient Service Specialist, Other , Somers Point, New Jersey
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