CamdenRecruiter Since 2001
the smart solution for Camden jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Camden
Posted on: June 12, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Camden , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Camden, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Policy Title Typists
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Policy Typist to join our team We are a national specialty staffing company providing highly qualified employees to niche industries. Our focus (more...)
Company: Mommy Jobs Online
Location: Levittown
Posted on: 06/25/2019

Virtual Assistants
Description: VIRTUAL ASSISTANTS All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM 6PM each weekday. Starting base pay is 11/hr with (more...)
Company: Mommy Jobs Online
Location: Lancaster
Posted on: 06/25/2019

Acute-Care - Medical Transcriptionist
Description: Part-time Acute Care Tier 2 or Tier 3 Medical Transcriptionist working between 12 p.m. and 3 a.m. in your respective time zone Mommy Jobs Online is currently seeking medical transcriptionists to embark (more...)
Company: Mommy Jobs Online
Location: Lancaster
Posted on: 06/25/2019


Freelance Job Promoter
Description: Mommy Jobs Online is now recruiting part-time and full-time Freelance Job Promoters to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs (more...)
Company: Mommy Jobs Online
Location: Lancaster
Posted on: 06/25/2019

Pet Sitting Wanted - Opportunity: Lancaster Cat Drop In Sitter, Seeking Pet Sitter
Description: Nice to meet you My name is Lynne. We have three cats
Company: PetSitter
Location: Lancaster
Posted on: 06/25/2019

HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: Lancaster
Posted on: 06/25/2019

Levittown Physical Chemistry Tutor Jobs - Levittown
Description: Levittown Physical Chemistry Tutor Jobs Varsity Tutors is always looking for bright individuals in Levittown who are
Company: Varsity Tutors
Location: Levittown
Posted on: 06/25/2019

Levittown German Tutor Jobs
Description: Levittown German Tutor Jobs Varsity Tutors has students in Levittown looking for German tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized (more...)
Company: Varsity Tutors
Location: Levittown
Posted on: 06/25/2019

Classroom Floater - Full Time
Description: br br Why Join U-GRO br br ul br br li Meaningful work - make a difference br br li Industry-Competitive Compensation br br li Medical, Dental, Vision, and Life Insurance (more...)
Company: U-GRO Learning Centres
Location: Lancaster
Posted on: 06/25/2019

Levittown Latin Tutor Jobs
Description: Levittown Latin Tutor Jobs Varsity Tutors is always looking for bright individuals in Levittown who are passionate
Company: Varsity Tutors
Location: Levittown
Posted on: 06/25/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Camden RSS job feeds