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Print Production & Mailroom Supervisor

Company: American Water
Location: Camden
Posted on: March 29, 2020

Job Description:

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit www.amwater.com.Primary RoleSupervises mailroom activities and staff; sets schedules for team members, manages budgets, develops processes for maximum productivity, ensuring that tasks are carried out in a timely manner, and that members of staff are fulfilling their role within the department. Supports and oversees the sorting and delivery of incoming mail, vendor shipments on loading dock, print production, report creation, as well as, the preparation and sending of outgoing mail. Perform these roles in such a manner that maintains a customer service focus and according to company values and culture.Key Accountabilities

  • Responsible for supervising the mailroom staff.
  • Reports to Facilities Manager.
  • Creates reports regarding mailroom operations.
  • Process incoming and outgoing mail following appropriate safety procedures.
  • Oversight of loading dock and vendor deliveries.
  • Re-direct misdirected correspondence and deliveries to correct recipient(s), and, if necessary, notify appropriate individuals of the status of the misdirected correspondence or delivery.
  • Perform and oversight of complex duplicating projects.
  • Monitors and maintains inventory and vendor maintenance for copier, fax and postage machine equipment, as required.
  • Facilitate the remittance process pertaining to check attachments (from Accounts Payable and Cash Management).
  • Assist in minor building maintenance work, including set-up of conference rooms.
  • Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision.
  • Meet with employees on a regular basis to discuss performance and provide mentorship, follow up on due items and assigned tasks.Knowledge/Skills
    • Working knowledge of MS Office suite. Knowledge of mailroom processes. Adobe Creative Cloud experience preferred.
    • Must be able to move 35 poundsExperience/Education
      • High School diploma, possibly a Bachelors Degree
      • Minimum 3 years in mailroom operationsCompetenciesChampions safetyCollaboratesCultivates innovationCustomer obsessedDrives ResultsNimble learning
        • Join American Water...We Keep Life Flowing*
        • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Keywords: American Water, Camden , Print Production & Mailroom Supervisor, Professions , Camden, New Jersey

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