Business Analyst I
Company: NFI
Location: Camden
Posted on: June 18, 2022
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Job Description:
This Business Analyst I responsible for working as part of a
team to implement solutions and systems in support of NFI customers
and Operations. Key responsibilities include system configuration,
solutions testing, developing and maintaining documentation,
resolving issues, and providing support to Operations' users. This
position reports to a Manager level roleEssential Duties &
Responsibilities:Working under the direction of a project lead this
position will assist in the configuration and creation of system
solutions.Conducting solution testing (internal and external) to
include; unit testing, integration testing, and coordination and
support of user-acceptance.Maintaining and updating documentation
in alignment with the common framework.Identifying and resolving
system issues including the root cause analysisUtilizing project
management methodologies consistent with the common
framework.Continuously finding ways to improve processes,
execution, and delivery.Competencies:Ability to work seamlessly as
part of a team, demonstrate a strong Team commitmentOutstanding
problem solving abilitiesEffective communication
skillsSelf-motivated with the ability to be a proactive problem
solverAbility to learn new systems, processes and tools quickly and
thoroughlyRequirements:Degree - BA / BS strongly preferred3+ years
industry experience 3rd party logistics, warehousing and/or
transportation a plus3+ years software solution design and
implementation3+ years project management3+ years customer
support2+ years' software solution design and implementation
experience on relevant warehouse management systemsAbility to
analyze and clearly articulate possible solutions. Review
environment with a clear understanding of both operations and
systems to identify areas of improvement.Must understand the
technologies, solutions and development options available for the
solution. Manager will be used as a decision maker on solution
design and implementation.Ability to establish a deep knowledge and
understanding of the job specific system(s), both tier 1 & tier
2.Will be utilized as knowledge expert on the application for
existing processes and needed improvements.Ability to reinforce
correct processes with the job specific system(s) to the users with
explanations of why it is necessary.Ability to manage deliverables
of a project or manage a small project holistically.Ability to
utilize proven project management methodologies to engage and
interact with all necessary participants.Ability to move the
project forward and get the necessary reviews and approvals to
continue progress.Excellent written and verbal communication skills
are a must.Key aspect of the position is the ability to document
accurately and holistically.Communications must be clear to all
audience members and provide opportunity for feedback concerning
the content.Ability to manage customer support issues through
completion.Understanding of customer support methods and a sense of
ownership for resolving the issues.Basic understanding of computing
technologies including PC usage, windows, printing configuration,
application configuration settings and productivity software (MS
Word, Excel, PowerPoint, etc).Develop an understanding of the
networking technologies utilized and how they can be leveraged in
solutions.A good understanding of the EDI technologies, data
mapping and data flow.Job Specific System(s) experience a
plusRequires up to 5-10% travel based on business requirementsThe
health and wellbeing of our employees is of utmost importance to
NFI. As a result, obtaining a full regimen of the COVID-19 vaccine
is required to perform this role. If you are hired, we will require
you to: 1) prove that you are fully vaccinated against COVID-19;
or, 2) demonstrate that you have a valid religious or medical
reason not to be vaccinated and can still perform the essential
functions of your role with a reasonable accommodation.To all
agencies: Please, no phone calls or emails to any employee of NFI
about this opening. All resumes submitted by search
firms/employment agencies to any employee at NFI via-email, the
internet or in any form and/or method will be deemed the sole
property of NFI, unless such search firms/employment agencies were
engaged by NFI for this position and a valid agreement with NFI is
in place. In the event a candidate who was submitted outside of the
NFI agency engagement process is hired, no fee or payment of any
kind will be paid.#LI-BS1Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: NFI, Camden , Business Analyst I, Professions , Camden, New Jersey
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