Business Analyst I

Company: NFI
Location: Camden
Posted on: June 18, 2022

Job Description:

This Business Analyst I responsible for working as part of a team to implement solutions and systems in support of NFI customers and Operations. Key responsibilities include system configuration, solutions testing, developing and maintaining documentation, resolving issues, and providing support to Operations' users. This position reports to a Manager level roleEssential Duties & Responsibilities:Working under the direction of a project lead this position will assist in the configuration and creation of system solutions.Conducting solution testing (internal and external) to include; unit testing, integration testing, and coordination and support of user-acceptance.Maintaining and updating documentation in alignment with the common framework.Identifying and resolving system issues including the root cause analysisUtilizing project management methodologies consistent with the common framework.Continuously finding ways to improve processes, execution, and delivery.Competencies:Ability to work seamlessly as part of a team, demonstrate a strong Team commitmentOutstanding problem solving abilitiesEffective communication skillsSelf-motivated with the ability to be a proactive problem solverAbility to learn new systems, processes and tools quickly and thoroughlyRequirements:Degree - BA / BS strongly preferred3+ years industry experience 3rd party logistics, warehousing and/or transportation a plus3+ years software solution design and implementation3+ years project management3+ years customer support2+ years' software solution design and implementation experience on relevant warehouse management systemsAbility to analyze and clearly articulate possible solutions. Review environment with a clear understanding of both operations and systems to identify areas of improvement.Must understand the technologies, solutions and development options available for the solution. Manager will be used as a decision maker on solution design and implementation.Ability to establish a deep knowledge and understanding of the job specific system(s), both tier 1 & tier 2.Will be utilized as knowledge expert on the application for existing processes and needed improvements.Ability to reinforce correct processes with the job specific system(s) to the users with explanations of why it is necessary.Ability to manage deliverables of a project or manage a small project holistically.Ability to utilize proven project management methodologies to engage and interact with all necessary participants.Ability to move the project forward and get the necessary reviews and approvals to continue progress.Excellent written and verbal communication skills are a must.Key aspect of the position is the ability to document accurately and holistically.Communications must be clear to all audience members and provide opportunity for feedback concerning the content.Ability to manage customer support issues through completion.Understanding of customer support methods and a sense of ownership for resolving the issues.Basic understanding of computing technologies including PC usage, windows, printing configuration, application configuration settings and productivity software (MS Word, Excel, PowerPoint, etc).Develop an understanding of the networking technologies utilized and how they can be leveraged in solutions.A good understanding of the EDI technologies, data mapping and data flow.Job Specific System(s) experience a plusRequires up to 5-10% travel based on business requirementsThe health and wellbeing of our employees is of utmost importance to NFI. As a result, obtaining a full regimen of the COVID-19 vaccine is required to perform this role. If you are hired, we will require you to: 1) prove that you are fully vaccinated against COVID-19; or, 2) demonstrate that you have a valid religious or medical reason not to be vaccinated and can still perform the essential functions of your role with a reasonable accommodation.To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process is hired, no fee or payment of any kind will be paid.#LI-BS1Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: NFI, Camden , Business Analyst I, Professions , Camden, New Jersey